Holiday Inn Express Laguardia Airport, an IHG Hotel

Rude employees, dirty, small room. Name on building not name the same as I booked. Expedia should remove this property.

Wonderful hotel! Clean, great room service, reasonable price, no complaints! Great location near a bus station and a short walk to Mets stadium.

I really enjoyed staying here. The staff is very helpful, the shuttle is awesome.

Cleanness. I did not like the reduce amount of parking spots

The bedsheets and the room was clean. Breakfast was good.

The staff was excellent! Especially the front desk staff!

Staff was excellent and accommodating. Shuttle driver, Ian, was outstanding and instantly available, not just airport service, but local restaurant and shopping drop off. Breakfast was not up to the standards of HIE. Eggs and sausage patties were very overcooked both days; bacon was twisted like a roll with outer parts crisp and inner parts nearly raw. Refrigerated items (yogurt) were warm and questionable. Banana's were as green as the day they were picked. Domestic staff were very nice and welcoming. Good location for lots of NY stuff.

The $20 security fee that is refundable was not explained clearly...im not sure how they will refund it

Everything was lovely. Nice and clean, nice view and excellent service

The staff was very helpful and professional. The hotel, for the most part, was pretty good. but the parking was an issue. The hotel charged $20 a day but it was always difficult to find something available whenever we got in late. The elevator door had a problem the last 3 days of our stay there and would bang really loud when opening or closing. Since our room was next to the elevator it would wake us up during the night and early morning hours, which was very annoying. The staff was not able to move us to another room as they said they were completely booked.