Grand Hotel des Bains Kempinski

It is very old style hotel with history! The most attractive thing is good service! The stuff is very hospital, especially the SPA-stuff. In the Kempinski hotel you can also realize the spirit of oncoming Christmas! Thank you so much!

The amenities, the staff, excellent dining options.

Only complaint was the quality of the blankets, they were not a breathable material and the rooms were very hot and dry so sleeping was not pleasant but that will not take away from my review of the hotel.

The suite was new and very clean. Toilet was very small, and the towel heating rack was not working. Room temperature cannot be warmer in winter as there is no heating. The buffet breakfast spread was amazing. The restaurant staff must be commended: Fabio, Nabli & Sebastion at the egg station.

This hotel checks all the boxes to be a solid 5 stars. It’s a beautiful historic building, but feels modern inside. There are lots of staff everywhere and they are extremely attentive and friendly. Every need was met and followed up on. Our travel agent arranged driver was not at the train station, but the hotel had a van there picking up a family. The hotel bellman loaded us up and took us to the hotel. Check in was informative and welcoming down to the Mimosa. The concierge then helped set up some dinners and explained their transportation options to us. These include scheduled trips into town and to the nearby ski resorts. The concierge and bell staff were always attentive. Our deluxe room was beautiful and large. The heated bathroom floor was very nice. We ate lunch in the lobby bar the first night and did room service as well, both experiences and the food were outstanding. The gym is large and well equipped with an extremely helpful attendant. It is in the spa area, but was open 24 hours. There are 2 nice pools. One indoor and one outside which is heated and had lots of surprise features, Look for the buttons. They close at 9 pm. The daily included breakfast was an amazing buffett that also had menu options. You can eat off of both. There are included mimosas. I loved the freshly squeezed OJ. The attached ski shop handled our ski rentals and were also first rate!! I also have to give a shout out to the housekeeping staff. They were all friendly and greeted me walking down the hall every time and our room was immaculate. Finally we had a couples massage in the spa and it was easily in my top 5 ever(we have had over 100 around the world). Try out the Ice bar in the igloo out front. Clearly this hotel is indeed Grand and well managed!!! Thanks for a perfect stay. I reviewed the Italian restaurant separately.

Fantastic the garden and the spa

Nothing

Everything ! excellent service, what a luxury hotel should be. Top notch staff , always ready to assist with a smile.

Not central

Hands down, this was the best hotel experience I've ever had. The grounds are amazing, the spa is world class and incredible, and the staff is over-the-top amazing. Alex and the concierge team helped me plan my wedding proposal in perfect fashion - my fiance said it was "the most perfect 24 hours imaginable" - and I have to thank the Alex and the rest of the Concierge team for that. We even went on a fantastic bike ride to a morning cold plunge in an alpine lake with the hotel manager Constantine. This is hands down the most incredible hotel and staff I've ever experienced. The room was fantastic. The bed was super comfortable. The breakfast was AMAZING. I will absolutely be back in the winter time. I can go on and on about this place, but if you're looking to book something next-level, this is your choice. We said at a couple places in town, and this hotel was by-far-and-away the best in St. Moritz-Bad Incredible experience. Grateful for you making my big day so special!