Express Inn & Suites

It was clean and fresh. Check-in is automated, an interesting experience.

The room did not have a blow dryer.

The room had roaches and centipedes!

Location and price although didn’t get much for your money

Check in was done at a kiosk! Musty smelling room, poor shower, small towels, lumpy mattresses, difficult climate control.

The fire alarm went off in your room at 4:30 and 4:35 am. I called the the service number. Told them what the fire alarm went off twice can they send someone to look at it. They said the manager will be at 5:30 am. When I check in the paper they gave me said a employee will be on property. I brought to the thier attention no response. They could move us to another room I said if I move I could not go back sleep. The alarm went off again at 5:30 am for a minute. I called at 8 am and ask for compensation for the fire alarm going off the hotel employee was rude and told us is was my fault for not moving rooms at 4:30 in the morning. I brought up no one for the hotel was here he did care. When I book the room for hotel.com on the site there was $15 pet fee the hotel charge $25. I will never stay there again

It was good, the coffee is week

Coffee

Would totally recommend to others nice clean, safe location close by Walmart, polite interaction with others will book again probably in December 2025!

All

First off i stayed here the week before and thought it was a decent hotel. Then i decided to also stay the following Week. Well i had two cockroaches on my sink in my room when i got in it. I wrote to the hotel with no response doubt i will be staying here again!

Good low cost solution when in Decatur. Sheets are clean and Shower water is hot. No breakfast on site. Checking is unique with an agent at the other end of a video kiosk. That said the process was smooth and quick.