Canto del Sol Puerto Vallarta All Inclusive

El área de alberca los restaurantes los empleados muy amables

Que solo había un elevador y funcionaba muy poco

El trato amable del personal. La variedad de alimentos en el desayuno, la comida y la cena. Bebidas con poca variedad para elegir. Solo detalles de mantenimiento. En general la relación costo-beneficio fue buena. Cerca de ahí hay lugares o comercios que facilitan la estancia. Sin duda regresaría en un futuro. La cena en el restaurante italiano de lo mejor que he disfrutado y les recomiendo el tiramisú de postre y la carne al Pepe Nero/ bolognesa como primera opción

Tardanza en la asignación de la habitación (3.30 pm). Bebidas sin variedad.

Todo super bien

Canto never disappoints. Good food,drinks great price point and awesome staff Alvaro (Bruno Mars) is amazing and should do more performing. (Missed opportunity by Canto)

Beautiful property with so much potential, staff were very nice and we got a great room within the property close to the beach and pool.

Well we picked this spot because of the kid pools and they were closed. Huge disappointment. The buffet food was bad, I got very sick day two, so we opted for only the food made on site and the specialty foods. The reservation restaurants were pretty decent! Our baby also got a horrible rash from sheets so we ended up going to a clinic and getting creams For her and a special pillow case and clean sheets. The resort is hugeee but very much underutilized the most beautiful parts (in pictures are empty!) no staff or people around it almost feels abandoned! I’m sure it’s an owner issue or staffing issue.

Loved the pool area, so many loungers and sun shade options. Various different pools too. The restaurants were good. The location is great. The breakfast was always great- the smoothie bar was my favorite. The staff are amazing!

Sometimes it was too loud at the pool- the instructors were screaming at times, not as relaxing as I wanted it to be at times. The buffet food is average.

Unbelievable service, food was excellent and staff were very attentive. Benjamin gave extra attention and special menu options for our son who was having an off night.

Incredible service at our dinner tonight! We loved the atmosphere and appreciated the wonderful experience.

Daniel gave us a 10/10 expertise at I’m cantico— we’ve been to canto del sol many times and his service was top tier. Highly recommend this hotel and the Italian restaurant!

Canto del Sol prides itself as your home away from home. It certainly is, in many respects. This was my 7th stay at Canto. The servers, bartenders and door staff are exceptional. This is why I keep coming back. Special mention to Audrey, our dinner host, who is a talented sketch artist and to Chris the doorman. The food is always tasty and abundant. One night there were nachos at the buffet, but no pico de gallo. No sooner did i mention that you can't have nachos without pico de gallo, our server brought me a huge dish of it. I never even said it to her, she just overheard. The hotel is old but the staff are continually cleaning, repairing, and maintaining the grounds. The hotel has added mattress tops to the beds to make them more comfortable. The door staff always make sure that guests are safe, and always take the number of taxis to make sure that nothing is left or forgotten and no one is overcharged. The only exception to a full five star review concerns the concierge and front desk staff. My limited interactions with the front desk staff left the impression that they don't really want to be bothered. The day before we left, someone took our towels while we were in the restaurant having lunch. We reported this to the concierge staff immediately and they assured us they would contact the front desk and do a count of the towels turned in at the end of the day to check if extra towels were picked up. Upon check out, the front desk staff wanted to charge us $1000 pesos for 2 missing towels!! They said they received no report from the concierge staff. So, it appears there was no communication, as had been promised. We managed to negotiate to pay only $500 pesos but it left a bad end to our stay. So, beware the towel conspiracy and enjoy your time at Canto del Sol.