Candlewood Suites Houston NE - Stafford by IHG

They don’t do housekeeping if your stay is less than a week. Patheti

Room wasn’t fully clean, tv remote didn’t work all the way smelled like cigarettes on the second floor.

Excellent!

They double charged for the room! When asked about it they denied it, even when showed the charges on both cards. Very inconvenient and they did not show any concern. Do not stay here

It was excellent for the price

The rooms were very clean. The beds were really comfortable. Definitely would stay again.

First of all, the hotel is very nice and comfortable, but the night we entered the hotel, they said that we cannot see the reservation because they received the money late from Expedia.we said we paid to hotels.com nut they said you must pay again to us.. They kept us waiting for about an hour and a half. We talked to hotels.com customer services twice and were very exhausted. We stayed for 4 more nights, but to avoid the same problem, we went directly to the hotel. We paid. This is not a good situation for your agency. I thought you should know. Thank you.

Toilet didn’t work, had to keep fixing it in order for it to flush. Room was not as advertised.

My stay was excellent and i would wanted to stay here every time I come to Sugarland, Texas.

Cleanliness, comfortable bed, they have fancy mirror in the walk-in bathroom and I like it. Recommended!!