Best Western Galleria Inn & Suites

Room, bed linen, staff, phone accessibility, no detal kit, room smeled

I loved the location .

The staff is horrible . The bed is hard . I stayed for one night . The lady who checked me in was very friendly but the lady who checked us out is horrible . She accused me of smoking . I didn’t get my deposit back . She said the whole hall smelled of smoke . I don’t even smoke .

Employees were extra helpful. Firm bed is nice. Breakfast was excidingly good.

Telephone

The rooms are comfortable and big. I loved the bathroom, hot water was available in good pressure, the towels were sufficient and comfortable. Breakfast is basic.

Improve on the breakfast menu, some housekeeping like making beds, cleaning bathrooms should be done daily as a standard unless requested otherwise by guests. Towels can be changed and vacuuming done every 2 days.

En la habitacion tuve 3 cucarachas. Tenia entendido que el aseo era cada dos dias pero no era asi. Sobre el desayuno, el cereal con azucar no es saludable, no hay frutas y una de las cajitas de leche estaba con sabor amargo creo que estaba ya danyada.