Captain Morgan's Retreat

Incredibly friendly staff and an excellent location, because it is halfway between San Pedro town and secret beach. Restaurants on site and nearby, and tours will pick you up at the resort, with snorkeling leaving from the resort. The view is spectacular. The only complaint is that the room did not have a microwave, which we knew it wouldn’t but is still a lack. Casino closed for Covid-19 but all else operating as normal. Grocery store on site

Captain Morgan was perfect for our trip. The family cabana is right on the beach. The pools are large and the staff is friendly.

Awesome

Staff rarely around. Not open early enough and closed, operations closed or went home too early.

The staff was friendly, helpful and caring. The staff is what really saved our stay. We paid for 2 ocean front rooms so we could have easy access to the beach, but because of the seagrass "infestation" the beach was inaccessible and the smell was almost unbearable. We had to rent, and pay for, a golf cart daily so we could escape to a different area. The rooms are acceptable and clean, not resort status. There are 2 pools that are not for the hotel guests to access, they should not be pictured or advertised as part of the hotel then. Overall we had a relaxing time but the hotel and beach were a disappointment.

Looks recently remodeled. Very nice. Our porch looked right off to the ocean. Property well maintained. Staff was attentive and very pleasant. Close to the center of the city for local foods. Will stay here in the future.

Everyone that works at Captain Morgan's is so kind. They all truly care about the guests staying there and will go out of their way to prove it! Ingrid, the bartender, takes the time to learn everyone's name, greets them with a smile, and is so kind! The staff helped me organize a cake and balloons for my husband's birthday. The casino was closed due to COVID, which we didn't know about prior to booking, so that was a bummer. But it was still a wonderful experience!

Great trip. Kind of far away from city center. But still very nice. Beautiful atmosphere

We stayed in cabins 22, right on the beach. It had a very comfortable bed and the views were unimpeded! We fell asleep to the sounds of the waves and the oceans breeze every night. The cabina is perfect for two people with a small fridge and a coffee maker. We liked to sit on the small deck and read or hang out. There are three pools on the property though at one point, the bartender told us two of them were reserved for owners. We used them anyway since they were advertised. Important to note that the ones with the swim-up bar are NOT staffed. So expect to walk to the other pool to get your drinks. Staff was friendly though inconsistent on information. On Tuesday nights, the restaurant has a nice buffet of local foods with vendors there to sell trinkets and live reggae music. No one told us about it but we did hear about it from another guest. Sadly, it was poorly attended. Better communication of what is available to guests would be appreciated. Location of the resort is close enough to town without being too far away. Any further than 2-3 miles N of the bridge (or N of here) is far with road conditions. Recommended to rent your golf cart from the resort! It is a few dollars more than getting one in town but there is only one gas station on the S side of town and getting back and forth to it on return day is a PAIN and a loss of valuable vacation time! Special thanks to Keiner at the front desk and to Matt in the restaurant. Overall, we had a nice stay.

Enjoyable, relatively quiet, beautiful setting, close to the water. Everything was great! Not a 5 star for US standards but certainly for this beautiful island. 2 concerns, nothing terrible, just know you are on a small “island”. The water pressure was low but always had hot water. The other concern was the proximity to your neighbors. We stayed in the Premium Cabanas. The views and proximity to the water made it up for it. The retreat is 3 miles from San Pedro. Very happy for that as San Pedro is very noisy. You will need a golf cart regardless. There’s lots to explore while taking a day off from diving. Will definitely stay here again.