Stay Express Inn & Suites Demopolis

Awful customer service. They said they don’t deal with CheapTickets because it’s a hassle, because they are routed through a china company. I really do not understand, but they wouldn’t honor the price. They did their own new reservation.

The room and property were filthy. My room has used toiletries present. Roach traps visible beside the fridge. A horribly stained mattress, peeling ceiling, draft from the door, and no second lock on the door.

Pricing was ok. Staff was very friendly. Dislike : roaches Roches ROACHES

This place is just gross. Saw multiple small roaches on the wall, vanity and in the tub. Nasty mold around tub. When I pulled the bedspread back, an empty half pint of George Dickel fell out on the floor.

It was staff friendly

Bugs. Moved the night stand to get to the outlets, food behind the night stand. Bathtub had no caulking around it. Nasty bugs in the bed, on the floors. I booked for work, only hotel with vacancy. Booked for 9 days. Left after 2 days. They charged me for 9 days. Amex is handling that now.

The cleanliness of the room was poor: bottle caps and dirt behind the night stand and refrigerator. The dresser, nightstand and TV had a film of dust. There was a dark substance around the crevice of the tub. There is a black substance on the AC/Heating unit. The wall art and mirrors were dirty as well. I purchased cleaning material (Mister Clean, Pine Sol, pledge antibacterial multi-surface cleaner,Lysol wipes, Clorox bathroom cleaner and Lysol cleaner with bleach, a bucket and towels and cleaned the room before my stay. Check in: I will go out on a limb to say that I guess the first older gentleman didn’t know how to use the computer. He had to call someone else up to use the computer to find my reservation.

It was terrible. We left at 5am. The sheets and pillowcases were dirty, no cups for the coffee, the mattress was so hard, neither of us could sleep. The shower was nasty and toiletries were in short supply. I refused to shower there.

The trucks were parked in the way and other vehicles couldn't get thru, looked run down

It was an okay property for the price. I got what I paid for