Shangri-La Tanjung Aru, Kota Kinabalu

Check-in & Out

Property Notes

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted. Up to 2 children under 6 years old enjoy buffet meals (subject to availability) for free. For more than 2 children under 6 years old or children between 6 to 11 years old, a 50% charge is applicable. This hotel is offering emergency medical insurance coverage of up to USD 184,000 to eligible international guests, at no additional charge, should the guest be diagnosed with COVID-19 during their trip. For more information please contact the hotel. The Resort is embarking on an exciting, phased renovation beginning October 2025, scheduled for completion in Q2 2027. Our commitment to guest comfort remains unchanged during this period.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Swimming pool: Closed from Mon, Jul 20, 2026 until Wed, Feb 10, 2027 Swimming pool: Closed from Mon, Jul 20, 2026 until Wed, Feb 10, 2027 Fitness center is closed from 2026-10-13 until 2026-05-05 A deposit may be required at the property.