The Westin Resort & Spa, Whistler

Excellent hotel surrounded by plenty of shops offering a wide variety of things to explore. The rooms were very clean, and the breakfasts were very good. I would thoroughly recommend this hotel.

The breakfast and the staff in the breakfast room were exquisite.

The room was a bit dated and not well maintained, doors were squeeky, wooden moulding around the mirror in the bathroom was damaged. When we checked in, there were still plates in the dishwasher from the previous guests. The front desk staff were ok, no warm welcome.

The room is small and missing the working desk as described in the room descriptions. The photos are very misleading for the type of room booked, especially the images of balcony and eating table for the suite. Over-priced room charge comparing to similar studio suite in the nearby hotels. The front desk is not friendly and lack the knowledge about how the charge-point works in the hotel parking lot for electric car. Worst of all, the room is not even in a safe condition! The wooden frame for the mirror behind the washroom door was chipped. A sharp broken wooden chips poked into my nail and causing bleeding when I tried to turn the washroom handle to open the door. The sound proof quality is not good at all. I had no good rest because the noisy from the hallway and dog barking. The TV wall mount was unstable. It feels so wobbly that we fear that the TV could drop anytime if we turn it towards the bed to watch, so we end up not using it at all.

The room was neat and clean as expected. Kids had a great time in the pool.and was in the great location,close to all the shops and restaurant and hikes.check in service was quick and easy.friendly staff.

We had an amazing stay! Room and all the staff were incredibly friendly. Valet service was very good! Audrey in the concierge was very helpful! If you need anything when you are there be sure to ask for her!! Keep up the good work!