The Westin Resort & Spa, Whistler

Location & room size

Reception Staff were very unhelpful. Cleaning staff were amazing Steam room - a big attraction when skiing - was broken

Location, facilities and customer service

Está muy céntrico en la village, las habitaciones están muy bien

Es muy grande con lo que queda un poco impersonal, es muy buena elección

Great location, cozy suite with kitchenette and fireplace, comfortable restaurant with good food and service.

Check in time is 4pm, when we arrived around 4:10pm, we were told room is not ready, kept us waiting until 5:30pm.

We had a fantastic stay at the Westin Whistler! Love the white tea aroma as soon as we entered the spacious lobby. Check-in was quick and informative from Zachary and our 1BR suite was spacious and comfortable with a fireplace and robes. The buffet breakfast spread was great and the service was super nice and they did not rush us. Love the heated pool that starts indoor and ends up comfortable outdoors with 3 hot tubs. Go before 330 to avoid the post ski school rush of people and kids. There’s a games room for kids that’s such a nice addition and lots of restaurants and shops. East tower elevator brings you to the ski valet too drop and pick up your skis and the canski store, 1 minute from the Whistler Village kids ski school drop off; or stay West Tower to be on the side with the parking and gym/spa/pool. Both elevators just a couple minutes apart. Wish they would rid the plastic Aquafina water and promote drinking Vancouver/Whistler tap water which is the freshest in the world. Kitchen had everything we needed in our 1 BR suite. Got car and room deal through Costco but 4 nights was expensive at 4500$ peak time family day weekend. Don’t miss the tube park! We would definitely stay again, even though our friends’ room had used sheets on the sofa bed and a dirty pillow but that may have been (hopefully) a one-off oversight. They made up for it. Otherwise, this was a great resort and what you would expect from the Westin brand (huge lobby and lots of spaces to enjoy).

Lovely hotel, with an excellent location for access to the mountain and the main village. Friendly greeting on arrival, and from all other staff members for duration of the trip. The room (1 bed suite) was well proportioned with a well kitted out kitchen (hob, oven, fridge/freezer, microwave and dishwasher). Room was clean on arrival and well maintained during the stay. Ski valet service was excellent and you never had to wait long during our stay - the valet drop off at the bottom of the slope was particularly appreciated after a long day skiing. The swimming pool and gym facilities were very good when compared to other hotels visited previously - the only real improvement would be a spin bike that was not associated with Pelaton (difficult to use as someone without an account and not wishing to subscribe). There were laundry facilities (washer and dryer) on each floor - the associated app didn’t want to work with a non Canadian phone number but reception staff were happy to help in giving change from a $5. Overall would highly recommend for ski trips and hope to return in the future.

Very central to bars and close to the slopes. Staff were always helpful and polite. Room was an excellent space for a skier/ skiers.

Very central to bars and close to the slopes. Staff were always helpful and polite. Room was an excellent space for a skier/ skiers.

Very nice place and great rooms. Thanks to Luis at Grill & Vine, great service! Thanks Luis for outstanding service and kindness.