Andaman Beach Suites Hotel

Very nice place to stay with sea view , Rooms are spacious, staff members are so nice & friendly Jom, Ka, Chacha, king, Ben, Satang , great reception team, Mink , Noey, You,, great staff Breakfast team 👍 Great location close to all convenient places

The properly is unique, close to all amenities, the staff is excellent.

Dear Hotel Manager, Andaman Beach Suites Hotel Phuket, I recently stayed at your hotel from May 6 to May 9, 2025, and would like to share some feedback based on my experience—both positive and negative. 1. Reception Experience – May 7 (Second Day): On the second day of my stay, I approached the reception desk and asked for directions using a map on my phone. There were three staff members present. Two of them were unable to assist and referred me to a third staff member, whom I presume was their senior. Unfortunately, she responded in a harsh tone, saying, "It's very far—30 minutes from here—you can only take a tuk-tuk." I later found that my destination was only a 15-minute walk from the hotel. I was disappointed by the inaccurate information and the unfriendly manner in which it was delivered. 2. Parking Area Incident – May 8 (Third Day): After watching the sunset, I returned to the hotel and parked my motorcycle. A short bald man in a blue uniform approached me and questioned whether I was checking in. I told him it was already my third day staying at the hotel. Without further explanation, he took a photo of my motorcycle and walked away. When I entered the main lobby shortly afterward, the same staff member was waiting with a colleague. I asked if I could proceed to the lift, and they only nodded in response. The lack of proper communication and friendliness in this situation made me feel uncomfortable. 3. Breakfast Area – Level 3: On a positive note, I would like to sincerely thank the male manager at the Level 3 breakfast area. He was attentive, professional, and always greeted guests with a smile. I truly appreciated that he remembered my name and made me feel welcome every morning. His warm and respectful approach stood out during my stay. However, I noticed that the female manager in the same area seemed to selectively greet guests and often avoided interaction. I believe that all guests should be acknowledged equally and made to feel welcome, regardless of background or appearance. Overall Impression: While I appreciated the hotel’s facilities and location, the inconsistent service and lack of customer care from some staff affected my overall experience. I hope this feedback will be taken constructively, as I believe there is room for improvement—particularly in terms of staff training and guest interaction. Thank you for your attention, and I look forward to seeing improvements should I choose to stay again in the future.

Couldn't have asked for more. Food and cocktails were excellent. Breakfast had a good variety. Big shout out to bas he really went above and beyond. Sky lounge is a must for the sunset. Air conditioning in the room is loud but excellent. We had a deluxe sea view with a balcony, and I would highly recommend the upgrade. Staff were so pleasant and couldn't do enough for us. Not a lot of British guests, mainly Russians, but they kept themselves to themselves. Away from the hustle and bussle but close enough to walk there if you wanted to. Thank you for making our holiday special.

we are a couple from Singapore, we been staying at andaman beach suite for the past 22 years!!! the location is perfect, not too near the bars and pubs, just walking a 10 - 15mins walk to most restaurants or the junk ceylon shopping mall. we been very happy to meet several of their long term staff at the front desk, Ka and Su. we are treated like a family and we are ver comfortable staying at andaman beach suites, it's like our 2nd home in phuket. looking forward to our next holiday in phuket. cheers veronica & paul

From a friend

Wifi is weak

The hotel is in a perfect position. Not far from the see not far from Bangala, not far from Central. The rooms are big, clean, and the ones on the sea view are amazing. Staff are guest satisfaction oriented and the manager Orn try in all way to satisfy your needs. The hotel is family oriented. Breakfast is varied with Asian cuisine, but also with specialities for westerns. Of course, quality comes at a price and the hotel invests a lot in quality. Definitely a hotel to consider if you have the right budget.

Nutella is missing from breakfast. The chocolate served is not the same. Of the two machines that prepare espresso and cappuccino, only one is usually working, which sometimes creates queues.