Microtel Inn & Suites by Wyndham Ponchatoula/Hammond

Assess able Workers were accommodating

Stayed in April 2025. Owners must live there because there were vehicles on blocks and a green Rolls Royce in the covered drop off. Room was dirty. Everything was dirty and had stains. I found 4 hairs on the sink and night stand in the first 2 minutes. Seats have stains. Toilet ran all night and it all smelled wet. Worst thing was there was a gap in out door that I could stick my pinky finger in so we heard everyone in the hall all night. Horrible.

Needs overall maintenance. The smoke alarm was dangling from the ceiling. Our room did not get thoroughly cleaned and looked like they put us in a room that had not been used. The chair was broken and the TV didn’t connect with the remote.

Nice people, VERY DIRTY ROOMS

Confirmed room with receipt. They had no rooms and apologized for being overbooked. Explained Expedia may charge for cancellation when there was NO room to cancel. Chaos

Good experience

I would like a refund I didn’t stay in the room didn’t feel safe upon arrival I walked it my room and hear my door rattling so I left and the staff was very weird couldn’t even lock my door

Room was absolutely filthy. Checked out first thing in the morning. Was too tired to switch hotels after I initially arrived and checked in (I had been driving for over 11 hours straight).

It was nice

The room toilet had brown stain and bathroom was not very clean they have dirty towels the room had roaches the bedding was dirty the stairway had a dirty pad which sat in that stairway for 3 days I had to purchase my own towels and bedding the pictures listed and the actual room are far from each other trash cans outside over flowing had to get in contact with the front desk in person and by phone we only stayed because we really was in in the room a few hours each day I will never ever stay at this place again it should be closed down