Microtel Inn & Suites by Wyndham Ponchatoula/Hammond

1 week before check-in I was notified to change booking days, with no accommodation I lost a day by checking out one day early. This hotel with a week notice didnt want to reimburse me 1 week in advance. Then I check in to inspect room with these issues- bath floors debri filth tub with hair and dust debri shower head corroded sink rust around corking bed sunk in the middle and foot of the bed bad order leaking from HVAC unit I did the dust test in the room dust felt and seen on picture's TV mirrors etc refridge close to right side of bed so you have to get in bed on right side rooms very small poorly accommodated for comfort overly priced. This want allow me to upload pictures smh also it waswarm outside and air wasnt sufficient I belive my neighbor was living next door of room 127 his room did not look like he was visiting which explains the smell and breakfast was left over bagels smh

First off I checked in and paid on the app prior to me arriving and they said their system hadn’t received it even though the money was out of my bank account already. So I unfortunately paid twice. When I got in the room it smelled like cigarette smoke, the smoke detector was pulled out of the ceiling. The bathroom shower curtain was moldy and they still had towels from the previous people that stayed there. The room simply was not clean. Overall it was a lesson of you get what you pay for

DO NOT STAY HERE! This hotel was filthy and smelled. I bought Clorox wipes and air freshener to clean after they came to clean again. Glass headboard had handprints on it, everything was dusty, faucets had water stains and toothpaste on them, feces on bathroom tile, mold on bottom of window, missing light in bathroom and all rusty. Pool closed for the season, workout area also closed. Breakfast was coffee, toast, cereal. Manager yelled at me because I told him I just wanted a clean room. Other customers at front desk complaining about towels being filthy. Back door card reader was broken so they kept a rock in door all night. My door jiggled and the sliding lock had to be taped closed. This seemed a safety issue also.

Room not clean. Place needs a renovation. Towels were to be changes every day but were not. Toilet clogged easily

My room key stopped working twice. Front desk lady was in a room with a man having sec instead of being at the front desk. RATS. broken air. Wardrobe door fell and hit my man in the head. All around HORRIBLE place to stay.

Neighboring was extremely noisy slamming doors screaming and loud phone conversations even was screaming throughout the hall

Nice service but the room was not clean enough to stay in. We ended up leaving Floors and walls need a good clean

I stayed for a extended time 3 weeks. The last week I was there, on Thursday morning I advised the front desk as o was having my morning coffee and toast that I would be extending, as I did in the past weeks since they would only book a week at a time.

Good room, very large open area to walk dogs next to the parking lot.

smallest room I've ever stayed in, although the property was clean and well kept