Microtel Inn & Suites by Wyndham Ponchatoula/Hammond

Super friendly and helpful hotel staff. Definite recommend as a stay

The rooms are very dated, stained floors and tubs, rusty towel holders, corners of walls missing, My husband saw roaches on the wall in the eating area. We had a problem with someone staying next to us blaring their tv all night. We were told there were others that also complained. We ended up leaving very early morning. We were told that we would get a comp room today but never heard from anyone . Not a working phone in room and they moved us to a new room their was no phone. I used iron and rust came out on my Easter blouse. Not happy at all and we will never return.

First problem i had with it was i paid extra for a two bedroom suite and what they call a two bed suite is nothing more than a two bed room.. not even close to the pictures. No sitting room .. no couch.. no anything close to resemble a suite.. Second thing was the smell of weed mixed with air freshener was overwhelming. Very strong smell that smelled like they were trying to cover up the skunk smell. Definitely do not recommend this place at all.

I’ve traveled extensively nationally and internationally and this hotel is the worst hotel I’ve ever stayed at.

Unlike other reviews. I had no issues. Clean and quiet. Food and beverages are within walking distance.

Dirt and food under bed. Moved to 2nd room. TV remote had no batteries. Desk clerk said he couldn’t find any so no TV. Bathroom tile grout moldy. Toilet had black dirt?? in bottom and when flushed water was dark brown. Bath tub was dirty. Back of chair broken. Overall miserable experience. Hotel staff uncooperative and had a don’t care attitude.

The hotel itself was fine. But I was charged by Orbitz and then again by the hotel. I also discovered after I got home Saturday (2 1/2 hours away) that they didn’t give my driver’s license back. I called when I realized it and the man that answered said he would mail it to me on Monday. He also said he would check the double charge but I still have 2 charges out of my bank account.

This was the first time I stayed here and was very impressed at the location and there was walking distance to restaurants.

Musty smell, dirty, outdated. Noisy all through the night. This place is suspect.

The room had a funny smell, there was a coffee pot but no coffee, and the front desk clerk was rude.