Holiday Inn Express Hotel & Suites Center Township by IHG

Nice clean property

I'm reconsidering using Expedia for future bookings. My Expedia receipt was $5 less than what the hotel actually charged to my card. When you're traveling for business, it's frustrating to have to reconcile two separate receipts just to get reimbursed. Additionally, the hotel was in the middle of a system switch during my checkout, and I only received a receipt for 3 of the 4 nights I stayed. When I contacted the hotel, they couldn’t access the old system and promised to email the missing night's receipt—which I never received. Again, this is a significant inconvenience when accurate documentation is needed for expense reports. One more downside: there's currently no on-site dining available, which has always been a key reason I chose this hotel in the past. That said, I did notice the hotel was much cleaner than during my previous stay, which was a welcome improvement.

It was a welcome stop after an arduous first leg of our trip that was punctuated by numerous work zones.

Staff was excellent

Nice place to stay when you need something affordable and safe.

The staff was loud in the dining area. Cleaning staff was arguing with another staff member in front of everyone. The complimentary breakfast had poorly prepared scrambled eggs. Everything else was decent until we were packing our things to leave. Found a bed bug crawling on my bag. I put it into a ziplock bag and showed the front desk manager upon check out. Nothing was offered except assurances that she will check the room and an apology.

The Hotel was not in the conditiin that the ratings showed. Definitely lower then the price we payed

Felt clean

No fan in bathroom. Could hear every word from next room while in bathroom

Excellent breakfast assortment. Cindy took very good care of us. Front desk, room cleaning staff always cheerful.