Holiday Inn Express Hotel & Suites Boston - Marlboro by IHG

Like the mall next door, room was ok, had a smell when you walked in and needed a good cleaning. hated the motion light that came on when you moved around. Loved all the counter and bench space.lots of room to put stuff out. Water pressure was light. Breakfast was good.

Great. But breakfast was lackluster. Missing items, and wasn’t particularly fresh

Expedia has really rude representatives booked to stay in Hudson Florida mistakenly booked in Hudson Massachusetts called Expedia three times asked to speak to a supervisor and got hung up on all three times. They refused to cancel and changed the motels. I will not be dealing with Expedia ever again.

The rooms were very clean and comfortable. The overall building and grounds were very untidy. The breakfast was more than enough. My particular room had very very low water pressure and a hole in the bathroom door?

The hole in my bathroom door and zero water pressure

It’s good hotel

Everyone was very friendly!

They happened to be recarpeting some of the building and it was a lot of banging which was unpleasant. Of course it did stop by the time we went to bed. Also, there was almost no water pressure in the bathroom at all.

I am highly upset because your staff is trying to charge me $200. I’m not sure why because they said the room was “dirty” when I left it. But what really happened was my boyfriend who hasn’t been very good to me. Lately came in the hotel after me. His name was not on the booking. He didn’t use his ID and it wasn’t his card and yeah, when he showed Sunday, Today I did let him in for a while. We obviously had to check out around 11 but I ended up making my boyfriend leave probably around 10 1030 because we’ve gotten an argument and I was told by a different hotel that he had brought a female into my room because they had given him a key because they had seen him with me. When he knew I wouldn’t let him back in. He went to the front desk spoke to the man who I believe is the manager. He is black has a beard he called up to my room same time as my “boyfriend” was knocking again telling me to let him in the room and he needs to speak to him on the phone, I said didn’t he just come down there? This isn’t his room I don’t wanna let him back in. He told me I had to leave immediately and then I needed to let that man back in I said, why is he checking in after me? Because I paid for the Friday to Sunday. He said no, and then he would not explain himself why I need to let him, Karnell in the room and he told me he would call the cops if not. My ex was physically fighting with me in there, which is my I made him leave. I was screaming at the top of my lungs hoping somebody was actually gonna come to the door make him leave. I’m very concerned about the situation that I was trying to explain to the manager that had this problem in the past. C it’s been an ongoing issue for me for about a year now just the other day I was at the Hilton in Marlboro I checked in alone. I had them call me in the room when he got there they did not give him a key then later on he went up to the front desk after he had been seen with me up there.

Overall, pretty disappointed.

The room smelled like smoke although signs are clearly posted that it's a smoke free environment. I don't know that they are making sure that people do comply. The heat took a very long time to kick in. The water pressure in the shower is very low. All this was reported to the hotel.