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8.3 / 10 Guest Rating

Dreams Sapphire Resort & Spa

Zona Federal Maritima Supermanzana 11 Manzana 9 Lote 10 Benito Juarez Puerto Morelos, Puerto Morelos, mx

Dreams Sapphire Resort & Spa - main view

About the Property

Discover paradise at Dreams Sapphire Resort & Spa, where luxury meets the Caribbean coast.

Exquisite Accommodations
Our newly renovated rooms offer breathtaking views of the Caribbean Sea or lush tropical gardens. Enjoy the comfort of private balconies and top-notch amenities, including a fully stocked mini-bar and 24-hour room service for an indulgent stay.

Delightful Dining Options
Savor gastronomic delights at our six on-site restaurants featuring diverse cuisines, from authentic Mexican to fine steaks. After dinner, unwind at our outdoor bars and lounges while enjoying vibrant live entertainment.

Unparalleled Activities and Wellness
Engage in thrilling outdoor activities ranging from beach aerobics to non-motorized water sports, or unwind in our oceanfront spa with private treatment cabins. Plus, experience peace of mind with our Cristal International Standards® certification ensuring the highest quality and safety.

Don't miss out on a dream vacation—book your stay at Dreams Sapphire Resort & Spa today!

Facilities & Amenities

Meeting rooms
Fitness facilities
Express check-out
Arcade/game room
Health club
Nightclub
Free beach club nearby
Long-term parking
Free WiFi
Non-smoking rooms

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges. Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay. Pet Policy, only dogs under 22 lbs / 10 kg are allowed, one dog per room per night and only in specific categories, at a cost of $ 65 per dog per night. · Pets can only be in areas dedicated to them, within the hotel facilities. Pets are not allowed in the pools, fitness centers, spa, shops, golf course, or the beach; They should not be left alone in the room for a period longer than two hours and they should be leashed at all times, or in a pet bag when they are not in the room. · Please remember that the number of pet rooms on the property is controlled and only available upon prior notification before your arrival, please contact the reservations department. The small pet program does not apply for certified animal services as required by law.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. In the event of an early departure, the property will charge you the full amount for your stay. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

Available Rooms

Relax in style and comfort in your spacious getaway!
Relax in our luxurious spa-inspired bathroom.
Relax and enjoy stunning views from your private terrace!
Discover paradise on the beach at our stunning resort!
1/4

Double Junior Suite with Tropical View

The air-conditioned suite has 1 bedroom and 1 bathroom with a walk-in shower and a hairdryer. Boasting a terrace with garden views, this suite also features a mini-bar and a flat-screen TV with cable channels. The unit has 2 beds.

48 sqm
Sleeps 4
2 Double bed (131-150 cm wide)
Amenities
Coffee/tea makerMinibarShowerSafety deposit boxTVTelephone

Junior Suite Tropical View Double

Non-refundable
All Inclusive
20% OFF$336.29

$269.03

Includes taxes & fees
Relax in this spacious and stylish hotel room!
Enjoy stunning views from your private balcony.
Relax in this luxurious spa-like bathroom retreat.
Experience luxury right on the stunning beachfront!
1/4

Preferred Club Junior Suite Tropical View Double-

The air-conditioned suite features 1 bedroom and 1 bathroom with a walk-in shower and a hairdryer. Featuring a terrace with garden views, this suite also provides a mini-bar and a flat-screen TV with cable channels. The unit offers 2 beds.

49 sqm
Sleeps 4
2 Double bed (131-150 cm wide)
Amenities
Coffee/tea makerMinibarShowerSafety deposit boxTVTelephone

Preferred Club Jr Suite Tropical View Double Bed

Non-refundable
Room Only
20% OFF$329.49

$263.59

Includes taxes & fees

Preferred Club Junior Suite Tropical View Double

Non-refundable
All Inclusive
20% OFF$391.86

$313.49

Includes taxes & fees
Relax in style with stunning ocean views!
Relax and unwind in our stunning poolside paradise!
Relax in luxury with our elegant bathroom amenities.
Experience luxury with stunning seaside views!
1/4

Preferred Club Junior Suite Beach Front King-

The air-conditioned suite has 1 bedroom and 1 bathroom with a walk-in shower and a hairdryer. Boasting a terrace with sea views, this suite also features a mini-bar and a flat-screen TV with cable channels. The unit has 1 bed.

48 sqm
Sleeps 3
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
Coffee/tea makerMinibarShowerSafety deposit boxTVTelephone

Preferred Club Junior Suite Beach Front Swim Out King

Non-refundable
Room Only
20% OFF$371.96

$297.57

Includes taxes & fees

Preferred Club Junior Suite Beach Front Swim Out King

Non-refundable
All Inclusive
20% OFF$446.26

$357.01

Includes taxes & fees
Relax in style with stunning views right from your room!
Relax on your private balcony with stunning views!
Relax in this luxurious spa-like bathroom retreat.
Discover paradise steps from the beach!
1/4

Preferred Club Junior Suite Tropical View King-

The air-conditioned suite features 1 bedroom and 1 bathroom with a walk-in shower and a hairdryer. Featuring a terrace with garden views, this suite also provides a mini-bar and a flat-screen TV with cable channels. The unit offers 1 bed.

49 sqm
Sleeps 3
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
Coffee/tea makerMinibarShowerSafety deposit boxTVTelephone

Preferred Club Junior Suite Tropical View King Bed

Non-refundable
Room Only
20% OFF$323.63

$258.9

Includes taxes & fees

Preferred Club Junior Suite Tropical View King

Non-refundable
All Inclusive
20% OFF$386.31

$309.05

Includes taxes & fees
Relax in comfort with stunning views from your room!
Luxurious space for your refreshing retreat.
Relax and unwind on your private terrace!
Relax in a stunning beachfront paradise!
1/4

King Junior Suite with Tropical View

The air-conditioned suite features 1 bedroom and 1 bathroom with a walk-in shower and a hairdryer. Featuring a terrace with garden views, this suite also provides a mini-bar and a flat-screen TV with cable channels. The unit offers 1 bed.

48 sqm
Sleeps 3
1 Queen bed (151-180 cm wide)
Amenities
Coffee/tea makerMinibarShowerSafety deposit boxTVTelephone

Junior Suite Tropical View King

Non-refundable
All Inclusive
20% OFF$327.4

$261.92

Includes taxes & fees
Relax with stunning views from your private terrace!
Relax in our elegant, spa-inspired bathroom retreat.
Discover paradise in our stunning beachfront hotel!
Relax in style with stunning views just steps away!
1/4

Preferred Club Junior Suite Ocean Front King-

Guests will have a special experience as the suite offers a hot tub. The air-conditioned suite features 1 bedroom and 1 bathroom with a walk-in shower and a hairdryer. Featuring a terrace with sea views, this suite also provides a mini-bar and a flat-screen TV with cable channels. The unit offers 1 bed.

48 sqm
Sleeps 3
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
Coffee/tea makerMinibarShowerSafety deposit boxTVTelephone

Preferred Club Jr Suite Ocean Front King Bed

Non-refundable
Room Only
20% OFF$351.44

$281.15

Includes taxes & fees

Preferred Club Junior Suite Ocean Front King

Non-refundable
All Inclusive
20% OFF$418.55

$334.84

Includes taxes & fees
Enjoy breathtaking views from your luxurious getaway.
Experience coastal luxury at this stunning beachfront resort!
Relax in a luxurious spa-like retreat.
Relax with stunning ocean views on your private terrace!
1/4

Double Junior Suite with Swim-Out - Beach Front

Guests will have a special experience as this double room provides a pool with a view. The spacious double room offers air conditioning, a mini-bar, a terrace with sea views as well as a private bathroom featuring a walk-in shower. The unit offers 2 beds.

48 sqm
Sleeps 4
2 Double bed (131-150 cm wide)
Amenities
Coffee/tea makerMinibarShowerSafety deposit boxTVTelephone

Preferred Club Junior Suite Beach Front Swim Out Double

Non-refundable
Room Only
20% OFF$379.26

$303.41

Includes taxes & fees

Preferred Club Junior Suite Beach Front Swim Out Double

Non-refundable
All Inclusive
20% OFF$455.68

$364.54

Includes taxes & fees
Experience comfort and style in your perfect getaway.
Experience paradise at our stunning beachfront hotel!
Relax and unwind on your private oceanview terrace!
Experience luxury in our beautifully designed spa-like bathrooms.
Relax in style with stunning ocean views!
1/5

Preferred Club Master King Suite with Ocean Front View

Boasting 1 bedroom, this spacious suite has 1 bathroom with a walk-in shower, a seating area and terrace where you can relax. The air-conditioned suite features a flat-screen TV with cable channels, a mini-bar, a tea and coffee maker, executive lounge access as well as sea views. The unit offers 2 beds.

97 sqm
Sleeps 3
1 Extra-large double bed (Super-king size) (181-210 cm wide)
1 Sofa bed (Variable Size)
Amenities
Coffee/tea makerMinibarShowerSafety deposit boxTVTelephone

Preferred Club Master Suite Ocean Front King

Non-refundable
All Inclusive
20% OFF$555.29

$444.23

Includes taxes & fees
Relax in luxury with stunning ocean views!
Wake up to the perfect cup of coffee!
Relax in our luxurious spa-like bathroom retreat.
Discover paradise at our stunning beachfront resort!
1/4

Governor King Suite with Ocean Front View

Guests will have a special experience as the suite offers a hot tub. Featuring 1 bedroom, this spacious suite offers 2 bathrooms with a walk-in shower, a seating area and terrace where you can relax. The suite's kitchenette, which features a refrigerator, is available for cooking and storing food. The air-conditioned suite provides a flat-screen TV with cable channels, a mini-bar, a tea and coffee maker, executive lounge access as well as sea views. The unit has 1 bed.

97 sqm
Sleeps 3
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
Coffee/tea makerMinibarShowerSafety deposit boxTVTelephone

Preferred Club Governor Suite Ocean Front King

Non-refundable
All Inclusive
20% OFF$653.08

$522.46

Includes taxes & fees
Relax in stylish comfort with stunning views.
Relax in luxury with a spa-like bathroom experience.
Relax on your private terrace with stunning views!
Experience luxury at this stunning beachfront resort!
1/4

Deluxe Junior Suite

This suite features 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and free toiletries. Boasting a terrace, this suite also features air conditioning, a minibar and a flat-screen TV with cable channels. The unit has 2 beds.

48 m2
Sleeps 4
2 Double bed (131-150 cm wide)

Deluxe Junior Suite Tropical View King Bed

Non-refundable
Room Only
20% OFF$275.29

$220.23

Includes taxes & fees

Deluxe Junior Suite Tropical View King-

Non-refundable
All Inclusive
20% OFF$329.78

$263.82

Includes taxes & fees
Retreat to luxury with stunning ocean views!
Experience beachfront luxury at this stunning hotel!
Discover luxury beachfront living at its finest!
Relax in this luxurious spa-like bathroom retreat.
1/4

King Junior Suite with Ocean Front View

This suite's special feature is the hot tub. This suite consists of 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and free toiletries. The air-conditioned suite provides a flat-screen TV with cable channels, a mini-bar, a tea and coffee maker, executive lounge access as well as sea views. The unit offers 1 bed. This room includes a package that offers: - Pillow menu - Exclusive beach area

45 sqm
Sleeps 3
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
Coffee/tea makerMinibarShowerSafety deposit boxTVTelephone

Club Junior Suite Ocean Front King

Non-refundable
All Inclusive
20% OFF$457.45

$365.96

Includes taxes & fees
"Relax in style with breathtaking ocean views!"
Relax in luxury with our spacious, modern bathroom amenities.
Relax in paradise at our beautiful beachfront hotel!
Experience luxury in our stunning beachfront hotel.
1/4

Double Junior Suite with Ocean Front View

Guests will have a special experience as this suite features a hot tub. This suite is consisted of of 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and free toiletries. The air-conditioned suite offers a flat-screen TV with cable channels, a mini-bar, a tea and coffee maker, executive lounge access as well as sea views. The unit offers 3 beds. This room includes a package that offers: - Pillow menu - Exclusive beach area

45 sqm
Sleeps 4
2 Double bed (131-150 cm wide)
Amenities
Coffee/tea makerMinibarShowerSafety deposit boxTVTelephone

Club Junior Suite Ocean Front Double

Non-refundable
All Inclusive
20% OFF$466.34

$373.07

Includes taxes & fees
Experience luxury with stunning ocean views from your room!
Experience luxury by the beach at our stunning hotel.
Relax on your private terrace with stunning ocean views!
Experience beachfront luxury with stunning views!
Relax in luxury with our elegant bathroom amenities.
1/5

King Junior Suite with Swim-Out and Ocean Front View

The pool with a view is a top feature of this suite. This suite comes with 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and free toiletries. The air-conditioned suite features a flat-screen TV with cable channels, a mini-bar, a tea and coffee maker, executive lounge access as well as sea views. The unit has 1 bed. This room includes a package that offers: - Pillow menu - Exclusive beach area

45 sqm
Sleeps 3
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
Coffee/tea makerMinibarShowerSafety deposit boxTVTelephone

Club Junior Suite Ocean Front Swim Out King

Non-refundable
All Inclusive
20% OFF$604.18

$483.34

Includes taxes & fees
Relax in elegance with stunning ocean views.
Relax and rejuvenate in this stylish bathroom retreat.
Relax and unwind with stunning ocean views!
Welcome to your beachfront paradise, just steps from the sand!
Experience beachfront luxury at its finest!
1/5

Double Junior Suite with Swim-Out and Ocean Front View

This suite features a pool with a view. This suite features 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and free toiletries. The air-conditioned suite features a flat-screen TV with cable channels, a mini-bar, a tea and coffee maker, executive lounge access as well as sea views. The unit has 2 beds. This room includes a package that offers: - Pillow menu - Exclusive beach area

45 sqm
Sleeps 4
2 Double bed (131-150 cm wide)
Amenities
Coffee/tea makerMinibarShowerSafety deposit boxTVTelephone

Preferred Club Junior Suite Ocean Front Swim Out Double

Non-refundable
All Inclusive
20% OFF$450.79

$360.63

Includes taxes & fees
Experience luxury with breathtaking ocean views from your room!
Enjoy gourmet moments in this stylish dining space!
Relax in your private oasis with stunning views!
Indulge in a spa-like ambiance in your private retreat.
Relax and unwind with stunning ocean views!
Relax in this serene spa-like retreat.
Experience luxury in our stunning beachfront hotel design.
Experience luxury just steps from the beach.
1/8

Master King Suite with Swim-Out and Ocean Front View

This suite features a pool with a view and a hot tub. This spacious suite features 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and free toiletries. The air-conditioned suite features a flat-screen TV with cable channels, a mini-bar, a tea and coffee maker, executive lounge access as well as sea views. The unit has 1 bed. This room includes a package that offers: - Pillow menu - Exclusive beach area

89 sqm
Sleeps 3
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
Coffee/tea makerMinibarShowerSafety deposit boxTVTelephone

Preferred Master Suite Swim Out Ocean Front

Non-refundable
Room Only
20% OFF$783.45

$626.76

Includes taxes & fees
Relax in style and comfort in your oasis.
Relax in luxurious surroundings with stunning architecture.
Enjoy elegant meals in this stylish dining area!
Relax in this stylish and cozy retreat!
Relax in this spacious, stylish retreat.
Relax in luxury and comfort in our spacious room.
Relax in a tranquil, luxurious bathroom retreat.
1/7

Club Two-Story Villa

The private pool is the standout feature of this villa. This spacious villa comes with 1 living room, 2 separate bedrooms and 3 bathrooms with a walk-in shower and free toiletries. The villa's kitchenette is available for cooking and storing food. The air-conditioned villa features a flat-screen TV with cable channels, a mini-bar, a tea and coffee maker, executive lounge access as well as pool views. The unit has 4 beds. This room includes a package that offers: - Pillow menu - Exclusive beach area

225 sqm
Sleeps 8
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
Coffee/tea makerMinibarShowerSafety deposit boxTVTelephone

Club Two-Story Villa

Non-refundable
All Inclusive
20% OFF$1,303.33

$1,042.66

Includes taxes & fees

Guest Reviews

8.3
Excellent549 verified reviews
AI Summary

Guests highly rate the friendly staff and frequently praise the good food variety.

Categories

Cleanliness7.7
Service9.1
Location8.2
Room Quality7.6
Amenities8.7
Value for Money8.1
Food and Beverage8.7
Overall Experience8.4

Select topics to read reviews

M
MulicitIT
Verified booking
family_with_children
Standard Room
Stayed in May 6, 2026

"Resort a Puerto Morales"

9.0

Bel resort perfetto per qualche giono di relax Zona Puerto Morales. Abbiamo scelto una camera con piscina: davvero molto spaziosa. Ci sono vari ristoranti e piscine sia per adulti che per ragazzi. La spiaggia è curata.

Troppa confusione in piscina e durante la notte. Sicuramente non è la struttura adeguata per chi cerca la quiete. La camera al piano terra molto umida.

Helpful?
M
MaxgbGB
Verified booking
family_with_children
Standard Room
Stayed in May 6, 2026

"Exceptional"

9.0

Very nice modern rooms, staff mainly great (didnt seem like they only served you if you tipped them like they do at some other resorts), restaurants were a step above most all inclusives.

Beach isnt great. Staff removing belongings from sunbeds if they are just 'reserved' in the morning is great as a policy but not very well implemented. Eg we had been down there for 2 hours and left for 10 minutes during which all our belognings were removed by staff and stuffed in a bag with other peoples wet things - ruining one of our books - whilst beds that had been unattended all morning were left alone.

Helpful?
S
Sebastian svmxMX
Verified booking
solo_traveller
Standard Room
Stayed in May 6, 2026

"Very Good"

7.0

Toboganes

Sistema de camastros, no hay.los apartan temprano y luego no queda ni uno para familias con hijos, los demas los rentan

Helpful?
C
ChangroRO
Verified booking
family_with_children
Standard Room
Stayed in May 4, 2026

"Exceptional"

10.0
Helpful?
J
JosemxMX
Verified booking
solo_traveller
Standard Room
Stayed in May 4, 2026

"Hotelería simple y prectica"

9.0

La comida es muy rica. El hotel es muy sencillo Pero ha logrado consolidar una hotelería simple y agradable para el usuario. Sin filas, sin estar guardando toallas o tarjetas, son brazaletes que se desprograman, todo es hotelería simple y práctica, me encantó.

Las habitaciones exageran de simpleza jajaja, no tienen tina el balcón no tiene vista. Pero el hotel tiene tantas cosas buenas que puedes dejarlo pasar

Helpful?
L
LeomxMX
Verified booking
solo_traveller
Standard Room
Stayed in Apr 23, 2026

"Exceptional"

9.0

La comida y la atencion

El martes tenia mucho sargazo pero bueno eso no es cosa del hotel

Helpful?
M
MartinadeDE
Verified booking
solo_traveller
Standard Room
Stayed in Apr 19, 2026

"Immer wieder gerne"

10.0

Tolle, gepflegte Anlage! Sehr freundliches Personal, sehr sauber, Zimmer wurde 2 x täglich hergerichtet. Essen in den Themen-Restaurants wie auch im Buffet-Restaurant immer sehr lecker. Trotz All-Inclusive kein Armband. Jeden Abend Live-Musik. Empfehlenswert: Preferred Club buchen!!

Helpful?
D
donaldusUS
Verified booking
couple
Standard Room
Stayed in Apr 14, 2026

"Not very good"

6.0

Good very bad

Air conditioner didn’t keep the room cool

Helpful?
K
KevinfrFR
Verified booking
family_with_children
Standard Room
Stayed in Apr 10, 2026

"Very Good"

7.0

La piscine et l'accès direct à la plage. Le all inclusive, la qualité du service

Confort du lit qui est à mon goût trop mou, troisième étage sans ascenseur avec des enfants en bas âge, l'espace aquatique pour enfants qui ouvre à partir de midi..., les Sargasses

Helpful?
T
ThomasdeDE
Verified booking
couple
Standard Room
Stayed in Apr 10, 2026

"Exceptional"

9.0
Helpful?
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