Quality Inn Amarillo West near Medical Center

The air conditioning would blow cold air, but had no ability to cool the room anywhere close to a comfortable temperature. The second floor hallway was extremely hot as well. When I brought up the issue to the front desk, the young lady immediately offered a choice of two first floor rooms with no hesitation at all. The new room was comfortably cooled off in about fifteen minutes. The staff completely took care of my issue professionally, making sure nothing was left unresolved.

The bed was comfortable and the sheets were soft. Sleeping was very nice. The breakfast was very nice for the price. The carpet was pretty gross and sticky. The ice machine was broken.

To start, the young lady at the front desk was great. Very friendly and polite. The lobby was more spacious than I anticipated. Thats where the good ends. The stairs leading up to the room looked like they would crack under pressure. There was a bag of trash that someone left outside the room door. The room itself was just eh. It looked like all that was done was the basics, switched out linens and trash cans. There was little pieces of trash on the carpet like someone had yanked off the price tags off clothes causing the plastic attachment part to fly off. Not to mention the stains on various walls, the stagnant smell that not even the constant ac could dissipate, half the outlets did not work properly, and my gosh the television. Might as well not have it since it didnt even have the most basic of basic channels. The only good thing was that we didn't have to stay for long, we were mid road trip and I needed sleep but I couldn't even stay asleep for long periods of time because although the bed itself was comfortable, it had a peculiar smell just like the rest of the room. Literally the only fully redeeming feature is the friendly staff. Cant mention the pool because is was closed the day we went and left right when breakfast started being served.

Thus was one of the nastiest hotels I have ever stayed in. I will never stay at a Quality Inn ever. There was stains and blood on the bathroom walls. I had to take a shower with my flip flops on. I didn’t sleep cause I was worried about bed bugs. I do not recommend this hotel.

The property was pretty shabby.

The bed had animal hair all over, and the television did not work.

They are out of milk at 8:40, although their breakfast time is 6-9 am, also bathroom was smelling too badly.

It’s was ok

AC was garbage, room ran hot constantly. Water in the shower didn’t stay hot long, breakfast was miserable at best with little to no options.

The Lobby are was nice and the indoor pool was good. The room was dirty, bathroom walls had stains on them, water marks on the ceiling, one of the beds was wobbly, etc... The stag was friendly.