The Reef at Seahaven Beach Resorts

Friendly staff, the first room didn't have the air working , so we was given another room. The only thing was the room needed sweeping. Found an orange on the foor. But the air worked and we enjoyed it.

After not being able to find a parking spot after driving through multiple times, we parked across the street about a block down and carried all of our luggage along with my 2 children down to check in. Check in hours were listed as 4-5:30 and we got to the door around 4:15. The doors were locked and there was no one at the front desk as we could see through the glass. I called the # listed on the door and was told we would need to walk another block down to check in at their other location. After walking so far with our luggage already, I asked to just cancel our reservation and get our money back. I was told that if I canceled the reservation, I would not be able to get my money back, but since I booked with a 3rd party, I would have to call them. She gave me the # to call, but when I called the # it took me back to the same office I had just spoke with and as soon as they picked up, I was hung up on. I did get another # to call the 3rd party with and was placed on hold so that they could call the hotel and confirm there were problems getting checked in and even they couldn't get ahold of anyone. We ended up booking another hotel and I'm not sure yet if I will be able to get my money back or not. I would never recommend this place to anyone.

It was really nice to see the Beach and is was nice to walk to the shops

It was very close to the beach not a bad hotel!

floors was nasty very nasty

Clean rooms close to the beach

Came here as part of a girls trip. Room was dirty, service was ok when you could find it. Half the time if we wanted to talk to someone we had to walk over to the neighbor hotel and talk to their front desk, and the whole time i was there the shower/bathtub worked once. Would NOT stay again.

We love how easy access it is to the at beach level. Will recommend to anyone. This place is surrounded with lots of activity, food, restaurants, and souvenir store.

We’ve never had issues, however the property should really have reserved parking only for guest of the Reef of Seahaven. People coming to have dinner at sharkys should be made to park across the road to prevent people whom are staying at the Reef at Seahaven from having to park a block away and then walk to there rooms. Unfortunately this was the biggest complaint we had. We will be looking at staying elsewhere next visit which I might add is unfortunate, but the parking situation is out of hand.

Run !!! Never book with these people , they canceled our reservation an still took our money it’s been a nightmare trying to get a hold of the place to get our refund back, the one time they picked up they said we need to speak with a manger an hung up , never even stayed at the place, further research on we are not the first