The Reef at Seahaven Beach Resorts

Our stay was $369 + $50(refundable) fee. I looked at my bank account the morning after check in to find an additional 184.71 charge. No one can tell me why. The $50 was pending on my account until I checked out and she said she released the hold, but the $50 actually came out of my account as well. The front desk tells me they don’t have a charge for 184.71 on my account, the receipt doesn’t have that charge, but it clearly came out of my account. And I showed it to them. They told me to wait 7-10 days and call them back. The parking here is horrible, they will only clean if you ask(found that out when I went to get more towels and toilet paper), they gave us trash bags and told us where the dumpsters were to take out the trash. The rooms were dirty, not well lit, and only 3 outlets for the entire room(to include the fridge/microwave). We had to walk across to the sister site the night we checked in to get sheets for the pull out couch( we booked a room with 2 beds and a pullout for 5 ppl), and the elevator got hung up with us in it, and then just stopped working all together.

The staff was very friendly and the beds were comfortable and clean. The bathroom door would not lock, the walls were dirty, and the floor was nasty to walk on barefoot (they were sand and also felt like they had not been mopped).

The hotel was ok. The elevator was slow, the threshold was loose and bent, but overall ok. Great location. Wonderful views, nice balcony, but the outside noise was loud and the parking was horrendous!! They need to set parking just for the hotel. Sharkys diners parked in all of the parking spaces. We won't be back because of the parking.

This hotel need some work you can see holes by the doors and above them it need to be updated. When I call to make reservation the reservation agent told me one price when she read me my confirmation she had entered the wrong date so when she put the right dates in it took the rate up and she wouldn’t adjust it. I’m glad we only were staying one night

First of all the picture of this property on the Expedia app is deceptive. This hotel looks nothing like the picture displayed because if I had’ve seen the condition the hotel was in I never would’ve booked there. Let’s start off with the parking lot it’s too small and narrow and shared with a restaurant next door. The elevator is only big enough for about 3 ppl if u are using a cart with your belongings u barely can get the cart in the elevator. The pool was cloudy the entire time of my stay never was clear and blue it was a greenish color. The furniture in the room needs to be thrown in a dumpster. One of the chairs in my room looked of what it appeared to be a big semen stain on it. The sofa had stains all over it. I had to go to the front desk and get extra towels and sheets to cover the furniture. In general this is nothing more than a run down motel it needs renovation badly. It needs a good thorough cleaning pressure washing also painting. There was a lot of rust on fixtures. No complimentary ice machine on the property. To get ice u have to purchase out of the freezer for $7 what a joke. Lesson learned u get what u pay for. I don’t understand how the condos across the street stand to look at this eye sore. I won’t be back.

Property was average. View and access to the beach was wonderful. Accessibility to area attractions was great! The down side, beds were awful. They were hard, making for a horrible night of sleep. Blankets were extremely thin. Weird smell when you entered the room. Outside on balcony smelled of smoke and weed. Office was closed the whole time, so had to walk to the companies other property down the road to receive towels or toilet paper. (They did not check rooms daily)

Office wasnt open after i checked in, poor lighting, and parking inconvenience. Electrical needs to be updated. Ceiling light blinked and wouldnt stay on

Was a great stay at the reef very friendly people

Not enough parking by hotel.

Won't be back. Parking is ridiculous.. black mold behind the bed on the trimming the wall. Pool was not clean