The Sterling Hotel

great location at the Sacramento downtown

No response at a simple request such as WiFi passwords

beautiful hotel very comfortable and

Offered 24 hour texting because there isn’t someone on the site 24 hrs we were having a maintenance issue and messaged multiple times with no response and then was sent another number to call if the issue was urgent and I called the number 3 times and they never answered our shower wouldn’t turn off and it was on all night because we couldn’t get a response from the property

Was close to the capital and a historic home

There were outside lights shining thru the window that came through the drapes and a very noisy heater that ran through the closet. Water for the shower did not get very hot

Not much

Bed bug droppings on sheets and underside of comforter. I repaired water damage. Cracked tub. Mildew on jets. Did not get to rest. They charged me after they said they would refund me. In other words they charged me after they knew I could. It stay in a room that risked my health.

Beautiful place, spacious, clean, well-appointed room. Great staff.

Very comfortable room. Close to convention center.

Convenient to capitol!

We stayed at the Sterling for a business trip for conference at the SAFE convention center. It was a cool 3 min walk to the conference wc was my primary reason for booking. It was also relatively short walking distance to Immortal Coffee and our partner's office for a convening. The front desk was responsive when I reached out and provided everything we needed to both check in/out and send reimbursements to our finance team. Overall good stay but if you want more fancy and concierge would likely recommend elsewhere.