Garner Reading City Centre by IHG

The hotel was very clean

The room was ok but it wasnt a queen (what we booked)

Appalling hotel. Felt dirty shower didn’t sit in cradle, broken light in bathroom sink blocked. Will not stay again.

Hotel very centrally located in town centre. I arrived late and was greeted by a friendly staff member. The building is very old, so some quirks are to be expected. There are lots of steps and no lift. The room was a massive disappointment. It and the whole building stank of cigarette smoke. There were burn marks on the furniture. The room was generally tatty, the carpet was worn, stained and completely threadbare in places. Furnishings seemed very dated. No tea or coffee in the room, you have to go right back to reception and ask for a cup to make yourself a drink from a machine. Breakfast was very basic but available to takeout. Overall way below the standard of other Accor properties I’ve stayed in.

Not the greatest room outside an ahu going off all night

Hotel dated and no air con

Receptionist/Duty Manager checked us in and took for 2 night parking. (I don't think it was not clear on the website that parking was additional.) Our room, although clean and nice, was uninhabitable because the bath was constantly running, an awful waste of water and an extraordinary oversight by Housekeeping in releasing the room for us. There were no double rooms in the hotel but the DM found us a room in the nearby George Mercure. The disruption meant that we did not want to stay a second night. Notwithstanding phonecalls to Hotles.com and confirmation from the DM at the IBIS that they would agree, the 2nd night parking has not been refunded. Pity. we have had some good visits to Ibis before.

Some signs of some even if the room was smoke free. The wall paint no really fresh, windows full of dust.

Under Covid situation , staff provided special arrangements to fit for me. such as flexible check in time, breakfast in room. However the overall facility is still bit of old

Easy to extent the staying