Garner Reading City Centre by IHG

I had first room lovley and quiet but problem with hot water No cold water avaiable think it was 208 and then i have been moved to room 111 and the extractor fan was loud all night it was hot and clamy and No fan in room worst night I ever had hardly any sleep as I was only staring for 6 hours to sleep in. I work in another hotel chain brand and definitely will not be choosing ibis again

The first room I got was very dirty, but the team was very nice and offered me straight another room and apologised. The team did all their best to make my stay better, however, the 2. room was clean, but the window was blocked and by almost over 30 degrees on that day, you can imagine how the night was. Even with a fan was it impossible to rest.

I'm afraid I did not have a good experience: - Nobody manning reception. I had to search the ground floor to get somebody to check me in. - Dirty room - 3 excrement stains in my toilet - Signage, following the signs was not the most direct to my room in the rabbit warren of the hotel. But you don't know that until you've taken the roundabout route - Only 5 of the 50 TV channels worked, the rest all said Poor Reception - Kettle didn't work - The breakfast included rate only includes continental breakfast, its another 6.95 for anything hot. I would not stay again and would not recommend it unless the rate is very low.

Clean and comfortable, breakfast was nice, A little difficult to find

Avoid avoid avoid. Got moved rooms twice and the least grim one we.could find had such bad water pressure it took an hour and a half to fill a bath. No lifts, narrow, uneven, rickety stairs. Wallpaper peeling off. Damp, grubby, black mold in the bathrooms, paintwork in bad condition and everything just needed a really good clean and paint minimum. The 'styles' bit was a gaudy carpet that looked like it had been there since the 70s and a weird knitted footstool... other than that more basic than a travelodge room and they sre much better quality. Staffs attitude was just sort of "what do you want us to do about it" which in a way i could sympathise with because the only thing that would have helped was being in a different hotel.

Got there late, had last room available. As it was small I was offered a drink on the house which was a nice touch

The hotel standard is terrible. The shower is horrendous and would either run freezing cold or boiling hot, to the point I filled the sink to wash. The room is extremely outdated with windows that can't/won't open, which is terrible when the heat of the room cannot be adjusted. I didn't even try the breakfast included after the standard of the hotel, I left as soon as soon as I could.

The room was extremely shabby and dirty. I would never have booked it had I realised it was so bad. The bathroom was disgusting- dirty and shabby. Tide line around the sink- just horrible. Walls need repainting- scuff and dirt Mark’s everywhere. Carpet - kept my socks on! Guy on desk at night - very helpful though.

Perfect location, good price friendly staff. Lovely continental breakfast

Central location with easy access to Riverside and shopping. Hotel was very tired looking and in need of a major refresh. No hot water for the shower in the morning.