Garner Reading City Centre by IHG

We had a good stay the parking was a little expensive £8 for 24 hours but was a lovely stay waking distance to everything eating drinking and shopping.

Everything good except for no heating in the room. The young lady receptionist was exceptionally courteous, friendly and helpful and gave me a small heater. Without that I would have had to go out and buy one myself.

Radiator wasn't working so the room was cold. Finding the room was a challenge - stairs were a labyrinth with very poor directions. Was in a noisy area where people were constantly coming and going. The shower wasn't working properly, temperature was not hot enough. Really bad experience!

For starters, the cleanliness - or should I say the lack of, really does not live up to the expectations that one would have when booking a hotel. The room was freezing cold, heating did not work. The

hot water wasn't working, no elevator the stairs are very confusing, overall very bad experience

The room was dreadful dirty stained carpet and tiny - nothing like the photos. I was moved the last night to a better room and then discovered I could order a hot drink etc for breakfast. No one had bothered telling me this I just saw a note in the room. Can someone from ebookers please contact me about this

Very good, pleasant polite staff, free tea and coffee machine.

Good location for station/town centre. Pleasant staff. No complaints.

Staff has good hygiene for coronavirus. They cleaned their hands with hand sanitizer before handling my check-in.

Its location is perfect. Staff were friendly. A packed continental breakfast included.