Extended Stay America Suites - San Diego - Carlsbad Village by the Sea

No shampoo and no

The location is very good with the beach , shops and eating places all within walking distance. It is nice to have the pool which was kept clean.

The breakfast was a bit spartan not much of a choice and some mornings there were shortages .

Staff at front desk was very friendly, other than that the room floor was dusty and had spills on it that were not cleaned up. Floor clearly hadn’t been mopped in a while. Pillows were very flat. Won’t be staying again.

Terrible customer service.

The gentlemen that checked us in was great. The elevator wasn't working and asked staff for status and had to carry bags and our wagon with stuff from the third floor. The girl that was starting her shift was unhelpful, her answer was i'm just starting my shift and the one that was working said, oh, i didn't even know it wasn't working. You had seniors and people leaving going up and down the stairs and not one apologized or called for maintanace to try to figure it out. It also said it provided continental breakfast and there was no coffee or any other type of drinks that were kid friendly and all they had was muffins and a bkfast bar. Just terrible, will not be staying here again.

Rooms were not completely clean, still dirt in the floor. Ants in the room, when we asked about what they can do, the gentleman in the front said nothing, maybe kill them yourself? Breakfast consists of a granola bar and oatmeal and packaged muffins. Don’t waste your money or time staying here

I recently had knee surgery and stayed here for 7 nights. I have stayed at MANY Extended Stay hotels as I travel frequently for work. So I was expecting a kitchenette, housekeeping daily, etc At this hotel, there is no housekeeping coming in during your stay. If you want that, there’s an extra charge. There was a cook top and fridge. Also a microwave. But if you want to eat, you must REQUEST EVERYTHING. Plates, cups, flatware. Even the pan to fry your egg in. I asked for a toaster, but too bad. They were all lent out already.I have never EVER been in this kind of scenario. I also saw tiny ants twice. Bathroom and near the bed. No dish soap? Front desk said” oh yes, we need to order more”. On the plus side, everyone is friendly. Very willing to give out extra towels or toilet paper( bring your own paper towels)

CLOSE TO OCEAN. AWESOME

CHECK IN WAS FINE. WE HAD ANTS IN BATHROOM AND ALL OVER THE FLOOR IN THE MAIN BEDROOM. LOTS OF ANTS. I HAD THEM IN MY SUITCASE WHEN I GOT HOME. BREAKFAST WAS TERRIBLE. COFFEE WAS HORRIBLE. I COULDNT EVEN DRINK IT. MUFFINS AND BREAKFAST BARS WERE IT. NOT MUCH TO CHOSE FROM. I WILL NEVER STAY HERE AGAIN AND I WILL NOT SUGGEST IT TO ANYONE EITHER.

affordable price and decent location penetrated smell of cigarette, noisy and room not clean

We stayed here 2 years ago and the updates to the hotel look great

None at this time