Country Inn & Suites by Radisson, Lubbock, TX

If I could do zero stars I would! Worst hotel we have ever stayed at. We rented 2 rooms. There were no towels in either room, rooms had not been cleaned there was still other people’s trash and stray clothing in 1 room, 1 room smelled strongly of smoke even though it was designated non-smoking. It was obvious that neither room had even really been cleaned. It was so gross that had it not been late at night and everything else sold out we would have just left immediately. We ended up feeling so gross trying to sleep there we left very early after no sleep. Seriously just overall disgusting!

They charge a deposit but dont even give you towels in the bathroom. There breakfast was completely empty and there was still a whole hour before breakfast ended

Stained sheets, stained pillows, only one towel in bathroom, no floor mats for shower in bathroom. Torn carpet, stains on all couches, electrical outlets exposed without covers. Rust on the floor in swimming pool area. Hot tub out of order, falsely advertised working on Website. Hot Tub Sign stated out of order and Manager said it broke the same day I arrived. The sign had mold spores growing on the paper, indicating the hotub was broken for longer than one day. The Manager would not respond to calls from the employee. The building was not lit up on the outside, making it feel unsafe to walk in and out at night.

Location is not in the best area of town BUT we had no issues or worries for personal safety nor safety of our vehicle. Front desk staff was VERY friendly. Breakfast staff not so much. I was eating and she began putting away ALL the food and drinks. I looked at my watch and saw it was 9:38 on a Sunday. I thought breakfast must have ended at 9:30 on Sundays versus 10:30 on Saturday. Later saw a sign that said breakfast was until 10:30 on Sunday. I was pretty livid as I left still hungry because all the food was put away just short of an hour early. The hotel itself needs a facelift. It's looking pretty rundown. Overall cleanliness was ok. We moved the chair looking for something we dropped and found a few pieces of trash that were not ours. Other than that the room felt and smelled clean.There was a giant hole in our curtains. The tub was very slippery. I almost busted my butt several times stepping in and out. This wasn't a terrible stay but next time I'll probably spend a touch more and stay closer to the college.

1st the hotel is isolated from restaurants, etc. Nothing in walking distance. They provided the bare minimum in the rooms. I had 1 towel, 1 wash clothe, 1 coffee & 1 cup. The beds appear lumpy because the quilt is lump, chair was filthy, drapes were filthy and the wall by the cabinet and several gunky things stuck to it at the floor. It was horrible.

I enjoyed the breakfast options to wake either 6am or 9am which is most helpful, especially when you are comfortable resting and dont have to wake up so early .

It wAs good overall

It's amenable and easy access.

had a great stay very promt when something was needed swimming area clean front desk very friendly

I expected better from a Radisson. I will not be staying again.