The Signature Level at Grand Palladium Sicilia Resort & Spa

Beautiful quiet pool area, comfortable public areas, loved Signature level! All staff were so friendly and helpful, I could not fault them. The hotel was spotlessly clean. Loved that the drinks were replenished daily in the fridge in our room. The Signature APP was informative and the ‘chat’ was convenient if we had any questions. If you like peace & quiet I would definitely go with signature level. I would give the holiday overall a 9.5/10.

A la carte restaurants food quality wasn’t as good as the beautiful restaurants they serve it in, although Extra Time seemed to be the best. The pool area would benefit from large baskets to put towels in when you are leaving. At times there were a lot of sun loungers with towels on that nobody would then use, but it was apparent as the day went on that the guests had simply left. Being told by Signature Level Receptionist that it was once towel per guest when asked for extra to put under my knees for support, I felt like a naughty child and scurried away with my ‘one per guest’.

great staff, very friendly good food, quite remote hence slightly lower location score but you can still get to places with transport links

Lovely hotel but I would state you have to upgrade to signature level to get the best experience. I will state if your like me a beach person, your probably going to be very disappointed. Generally though this is a lovely hotel and I don’t understand why some people pull it to pieces.

Absolutely amazing stay! Very happy with the location, service, personnel and the facilities. Highly recommend this hotel.

Everything was amazing! We were upgraded to a better room for free, and the check-in process was very pleasant and smooth. The room cleanliness and housekeeping were excellent — my compliments to the cleaning staff. Everything necessary for a comfortable stay was provided. The food at the buffet and restaurants was incredibly delicious — as a vegan, I truly appreciated that they prepared special meals just for me, thank you so much! The staff were very friendly and never intrusive, it was a pleasure to talk with them. The bars and cocktails were also great. Wi-Fi worked perfectly across the entire resort. I also really enjoyed the spa experience. Additionally, the hotel app was very convenient — it made it easy to check schedules, book restaurants, entertainment, and room service.

Znakomite jedzenie, lokalizacja i obsługa.

Środki do czyszczenia jaki wykorzystują w pokojach Pani sprzątające mają mocny zapach od którego aż łzawią oczy.

Avid traveller of 5 star resorts so my opinion is based on comparatives I have had in the past. Overall this is a nice resort. I wouldn't agree it was a fully 5 star experience though. Staff are very good and keep the resort at a high standard, with cleanliness, communication, friendliness. Special mention to Khali at reception signature level, Valatina guest relation and Remi one of the head chefs. All helped make our experience 5 star. My biggest shout is the El Dorado steak restaurant, I eat a lot of steaks and this restaurant gave me the best i've ever had. Theres a premium but they cut your steak choice in front of you, then cook to perfection and serve either on a sizzler with a bed of rock salt or under a flame. The Lobby bar at signature made some fantastic cocktails also. Chang thai for breakfast was also very good and all worthy of a 5 star resort. the grounds throughout were very clean. My honest opinion would also say the hotel seems more geared for familys with most activities and entertainment on offer being kids or family orientated. Swimming pools are very shallow, waist height shallow. The beach is rocky and the sea was varaible in calmness. Late September did see a couple days of heavy rain and being overcast for us but very warm and for me more tolerable heat then when i visited Italy in July. I didn't rate the buffet at Sicillia at any level i found it poor quality unfortunately and with my hotel experiences i would say high 3 maybe 4 star in food quality and ambience. Drinks on offer at any restaurant was more 3-4 star included offerings. I Also didnt like Portifino the italian beach restaurant and a la carte for signature level guests. The food was bland and underflavoured, fish had a lot of bones on the fillets and overal i didnt rate any dish had The sports bar served a nice pint and offered sit down meals which were okay. The hotdog looked nice but varied in how nice it actually was on the couple times we ordered it. Still I prefered it here then Portifino for lunch or the sicillia buffet. Feedback on check in would be forcing the tourism tax on arrival was uneeded considering we were there for a week and arrived sub 1am, these things can wait when your clients are clearly exhausted from a long day. The pool bars and beach bar served 3 star drinks in 3 star cups. If your going to shout about Signature level and signature perks it needs to be met at all bars or your clients can feel like they have overpaid.

Excellent hotel. Very good facilities. Lovely staff. Ala Carte are of a high standard. Signature level is worth it.