Sea Otter Inn

Beautiful location and hotel

I do wish the room we stayed in had window screens so we could open the windows and enjoy the ocean breeze.

Location and room quality

Service … hardly effusive and welcoming. We arrived early after a long drive and asked to use a rest room. Our room wasn’t ready which we expected but didn’t expect to be told to go to a public toilet down the road. The pool and jacuzzi were out of action and were not informed prior to arrival otherwise we would have cancelled and gone to the hotel next door

When we arrived early (12 rather than 3) we were very happy to see this lovely property overlooking the beach. Not surprisingly we were told our room wouldn’t be ready till 3 and asked if we could use the restroom. Unfortunately, after a car journey from Carmel we were told to use the public toilets down the road. Not the welcome we expected! We then found out ( no advance warning ) that the pool and jacuzzi were out of action . This was the main reason, along with good reviews, that we booked the hotel! They did tell us their sister property had a pool a short drive away but if you’re staying for one night not an ideal solution. Room at the hotel was nice but our greeting and the lack of amenities somewhat spoiled our stay. Lots of other hotels along the bay , some with pools! My advise would be to try them first

We love the Cambria area and have often wanted to stay at moonstone beach. The rooms and property are very quaint and it lived up to our expectations. The staff were very polite and helpful. We will certainly stay again!

The location was great. Beautiful scenery

I booked online, and when I got there to check in was told pool was down. The only reason I booked this property was for the heated pool. She did offer to go to the sister property after she seen the disappointment in my face.

Location

The pool was out for four months and I had 10 children with me looking forward to the pool and spa. We should have been notified prior. I believe we should get a refund

Location

The pool was out for 4 months and no one notified us. I had ten children with me that were disappointed. I would like a refund

Location

The pool was not working for 4 months and no one notified us. We had 10 kids with us that were really looking forward to the pool and spa

Close to the Ocean and Restaurants. Staff was very friendly and helpful. Coffee all day long which is a plus and Breakfast was very good