Spark by Hilton Cedar City

It was easy to find my room, which was adequately spaced. It was easy to enter the building. And it was easy to navigate around the breakfast room.

The beds were comfy and the hotel was clean. We accidentally left a favorite pillow behind. Called the front desk and was told they use a service, ileftmystuff.com for forgotten items. I was sent an email and learned that the cost to return the pillow would be $83.92 for an item that weighs less than 2 pounds. My advice is don't forget anything or be prepared to pay a pretty penny.

The first floor rooms are done being renovated but the hallways are still being worked on. We couldn’t find the remote to our tv so we couldn’t watch tv. And there was a dead fly on the bathroom floor, as well as the restroom handle being broken. Never again

Room clean, the hotel was in midst of remodel so that was a little noisy. The bed was kinda soft for us. Staff at desk friendly, breakfast fine. Thank you.

The hotel is currently under renovation, so finish work everywhere—in the rooms and common areas—is incomplete. Very noisy. The staff was uncharacteristically glum. My mattress felt worn out and repurposed (pre-renovation) and, worse, I found someone else’s long hair and dried blood on the fitted sheet. While I’m usually a Hampton Inn fan and the breakfast was excellent, I won’t likely stay here again.

The location was perfect for us and the staff were very friendly.

The room was very outdated. The bedside tables didn’t match. One of the beside lamps didn’t work and the lamp shades had stains on them. My brother was staying on the 3rd floor and had a really nice modern room. I couldn’t believe what we got for an almost $200/nt room, it was terrible. We only stayed 1 night. They were doing construction so I assumed we got the floor that hadn’t been remodeled yet. I had paid thru booking.com and the hotel ended up also charging me, using my card on file that they required for the stay. I called and they were very apologetic and I had my refund within a few days. So that was good. While I had them on the phone I told them my concerns about the room. They said “oh you must have been on the second floor”. Yes we were. They said it was gutted since our stay. I complained about paying the almost $200/nt. Again they apologized. I was surprised they didn’t offer a discount or anything.

Was hoping to get farther along but ended up here - should have kept driving even tired. Arrived & first thing I noticed was the sign saying they were remodeling the 1st floor. Ok, it seemed like just the lobby - NO it was the entire 1st floor. Rooms had punch lists next to them. That should have been mentioned when I called and the rate reduced. Neither happened. I was assigned a room on the 1st floor. No notes, ok BUT the flipper u-lock was holding the door open, which was clue #1. Walked in & while it looked new, there was a smell besides "reno". Someones leftovers were in the fridge. Promptly went back to the desk & after some work she found a room on the 2nd floor. Went up, it was better (obviously not ""done" yet), but there was no fridge. I needed a fridge. (No microwave either, but can deal with that.) Went Back down, told her & she said that since the 2nd floor was the next one to be done they'd started taking things out of the rooms. She offered to go "see if I can find one upstairs" to bring to me. She did that & I was a little appeased. Breakfast was inadequate. Was happy to leave. One of my worst hotel experiences in recent memory & I stay in a lot of different ones.

So let me start by staying the Hampton Inn in St. George is fantastic. My boss and I expected the same experience here but this place is atrocious. I travel a lot and this is by far the worst Hampton Inn I've stayed at the worst hotel I've stayed at in years. My sink drain doesn't work, the toilet runs, the walls are thin, my boss's iron didnt work and when he tried to call down to the front desk the phone was broke. There was also hair on the bed, they didn't finish putting the pillow covers on, and there was toilet paper chunks stuck to the sink. This place should be 70 bucks a night. Tvs are dated too.