Spark by Hilton Cedar City

They booked us a room to find out. They had no more rooms for us so we couldn’t go that wasn’t very good.

This can’t be a Hilton property. This place is a dump. The elevator is out of order, we had a room on the 2nd floor with big luggage. The room is old and musty and smelled like a wet dog, I opened the window to air it out and the window had no screen so I couldn’t keep it open because of the mosquitos and bugs. The bathroom had black mold on the wall along the door frame. The shower head was corroded. Broken lamps and just scuffed up and paint on the walls and doors. The worst part was I left my necklace on the desk when I checked out. I called immediately after I left and informed them and told them I would be right back to get it. I was back in about 15 minutes from leaving and they told me that they didn’t find my necklace. My husband told them that he was going to call the police. He went upstairs with the manager to check out the room we were in and to confront the housekeepers. They said they didn’t have my necklace. He told them that he was calling the cops and one of the housekeepers pulled my necklace out of her pocket and handed it to him.

Location

Lift was not working and had to drag the luggage to the 3rd floor Room was small There is NO fridge, microwave into the room There is no dark curtain

I got charged again for the night stay, when I already paid in full. Not too happy.

Beds are comfortable

I had a bad cold, probably would have enjoyed more. Wish we stayed our last night too

Staff were friendly

Staff was very pleasant and acomadating