Holiday Inn Express Garden City East by IHG

We reserved two rooms for one night - guaranteed for late arrival knowing we were driving in from Denver. Arrived at 1am and they only had one room available. I showed the clerk my reservation guarantees and he said "I don't care, you booked with Expedia." We left and made other accommodations. I have requested a full refund from Hotels.com... still pending.

The tv in my room didn't work, couldn't connect to the wifi, and the printer in the business center didn't work.

Always have enjoyed our stay with friendly services and smiling faces

The first room we were assigned, the sheets were dirty, had dried body fluids on them & dirt between the sheets, down by the feet area!! Brought this to the clerks attention, we were assigen a different room

A nice, clean bed in a quiet environment -- perfect for an overnight stay during a family trip.

Breakfast was terrible may as well not offered one, towels were thin and small, walls had holes, and room was never cleaned nor towels replaced.

i go back every month for business

Large clean room..friendl staff

The front desk knew that the rooms on the first floor had bed bugs and put us down there anyway. And when we told them that we needed a little more time to leave they said no because the house keepers needed to clean it now because they won’t work past one o'clock

Breakfast was terrible, Bath towels were about like hand towels, holes in the walls, still said happy 4th and it's almost August, rooms were never cleaned, one of the door key cards never worked.