Hampton Inn & Suites Kalamazoo-Oshtemo

Hotel was nice and comfortable. We stayed memorial weekend and there was a dog show and car show going on. The atmosphere was wonderful for my kids and I. Hotel is being updated but I still loved it.

Breakfast options could be a bit more. Didn't have traditional waffles which the kids love

The front desk staff were helpful. The hotel is undergoing renovations and I'm sure it will be nice once these are complete.The hotel was well situated for our stay and does offer a variety of amenities as well as having a nice dining area for breakfast. I liked that there were also 2 beds and a sofa bed as we were three adults traveling together.

The pull-out sofas in the room were not comfortable and hopefully will be replaced in the renovations. We had to move to a second room on check-in because the sofa bed in the first also wouldn't pull in and out probably. The room had no extra bedding to make up the sofa. There were loose cables dangling in the rooms and common areas and the hot water really only made it to lukewarm. In addition, the gym room had broken equipment and when we wanted to use the printer in the business room, we needed to get the front desk to assist with printing. Overall, the hotel was not to the standard of the price they were charging.

I liked how it had a pool and the room was a decent size.

While we were there the toilet seat came off, went and told the staff we were told maintenance didn’t come in until Monday we stayed on a Saturday. When I had to use the restroom we had to goto one of the bathrooms off the lobby. I stayed on the 3rd floor.

Hotel upkeep is lacking. There were stains on the walls, peeling paint, moldy and cracking caulking around the tub/shower, sheets were dingy and kept falling off the hard spring mattress. Pool towels were disgustingly old and stained. What really got me was there is no tornado shelter, nor was the hotel staff prepared to help guests with the several tornado warnings we had during my stay. By the time she called her manager, the place could have been flattened.

Look good smell good. Everything was amazing. We got the Queen suite and omg it felt like home!

Nothing

Our room got switched without our knowledge! The Facility was not clean and it is in desperate need of upgrades.

It was clean, the hotel was in a good location

I didn’t like that the bathroom wasn’t cleaned very well. The shower still had hair from the previous people staying there And the wall paper was falling off the wall in the bathroom close to the toilet and was put back up with thump tanks!!! And we tried to go swim but the pool water was very cold and the kids in the pool area were to busy jumping off edge that we really couldn’t swim anyway. Other then that the stay wasn’t to bad.