The Omni Homestead Resort & Spa

This resort is absolutely stunning. They have multiple activities to choose from. Their spa is top notch. The area is beautiful. I so appreciate their Southern hospitality. I'm a Champion Status member, and Esme was able to upgrade my room while making me feel special and valued. Anthony is a fountain of knowledge, and gives a great history tour. I plan to come back again in the summertime so that I can enjoy their pool and hiking trails.

The Homestead is a special place. The staff are professional, kind, and made our stay a wonderful experience. We'll be back!

Gorgeous property! Friendly, accommodating staff. Fun activities all day and night. I’m going back again with my daughter for a mother-daughter weekend.

Excellent experience at a wonderful historic but renovated grand hotel. Staff does an excellent job. Lots of activities to make the visit very family friendly. Kids love the breakfast which is quite nice in the ballroom. Only complaint is guest should be prepared to know a $384/night room charge will end up being $514 with added fees for connecting rooms and parking.

Went for a relaxing few days with a friend. Enjoyed the amenities during the slow period of rhe season. The staff was very nice and helpful. Great place to relax, do nothing, or get involved in activities. Recommend highly.

We stayed for two nights at the beginning of February where we were greeted warmly and professionally. We stayed in a fabulous room on floor 20 which had a nice view. The property has a very low noise level which was great for sleeping, however it did feel too quiet at times. The food/drink prices felt a little too high for the quality but there were good options. Would not come solely for the dining though. Our main highlight was our spa day. I would definitely recommend booking a spa service and planning to spend at least a few hours before/after the service time to fully relax in the various spa amenities offered. We each got the Warm Springs Deep Relaxation Ritual which was truly amazing. The outdoor hot tub and hot springs bath were more than enjoyable at below freezing temps and snow outside- it actually made for quite the memorable experience. Would recommend to other couples looking for quiet time together to connect and relax.

We stayed at the Homestead last weekend (Jan. 23, 2026- Jan. 26, 2026) during the massive snow and ice storm that hit the East Coast. We were so glad we stayed and enjoyed the beautiful resort during the snow! We went to the Spa on Sunday, Jan. 25, 2026 and had an amazing experience! Sandra and Amy at the front desk were extremely accomodating with our large group of (3) families. I had a facial with Beronika and she was fantastic! Afterwards, we all enjoyed the outdoor hot tub while it snowed outside! It was truly magicial. The night before, snow and sleet had fallen- but the work crew shoveled paths for us to get to the hot tub, outdoor spring pool and outdoor heated pool. Daren brought us food and drinks outside, navigating icy spots on the pool deck. Sandra brought out dry towels for us to use when we got out of the hot tub. I cannot say enough about the staff at the Spa!!! They worked so hard so we could enjoy a snow day outside. We will never forget it!

Does this resort boast historical southern charm? Yes. Is it an overrated money pit? Also yes. Things we loved: -Hot Springs soak -historical tour Things we hated: -our room being stuck at 63 degrees with the “heat” running constantly -false advertising of abundant activities only to arrive and find many of them only happen at particular days and times, some of which did not overlap with our stay -closed/cancelled activities (granted, no one can help the cold/snowy weather, but we called before coming and were told there was still plenty to do…not true!) -exorbitant prices to access particular areas or to do pretty much anything -black mold all over shower ceiling -people asking for tips at EVERY turn; it became a running joke that they must be trained this way because they all used the same phrase “is there anything else I can do for you?” followed by intense awkward eye contact. I’m all about a tip for exceptional service, but this was out of control. It seems it’s also designed this way. Instead of one person unloading bags, parking your car, and delivering bags to your room, they use 3 separate people. We handed out all the cash we had on us in the first 15 minutes of arriving and had to visit the ATM to be able to keep pace for the remainder of our stay. We won’t be back.

I've been to the Homestead many times since the early 1990s when I was a child. Of course, like many resorts across the country, some services and amenities have gone downhill or disappeared altogether. However, on our last visit, I actually noticed that some things have gotten better since our prior visit two years ago. Glad to see Omni trying to right the ship. Here are some highlights and lowlights. 1. The afternoon tea has returned to having actual teacups and saucers instead of disposable. Gone are the days of a full spread with sandwiches, but there is free cake, at least. 2. The piano player in the lobby remains. A huge part of the charm. 3. The room rates are reasonable compared to similar resorts around the country. A stay at the Homestead certainly isn't cheap, but our family is well traveled and we've seen and paid some eye-popping rates at other resort hotels. The ability to book two connecting rooms for under $1200 at the homestead on a holiday weekend is appreciated. 4. You can now book guaranteed connecting rooms online. This is such a plus for families. You have to pay a fee, but that's worth it to me for the guarantee. 5. All of the pools are enjoyable and well maintained. We did the historic warm pools with the kids, where you have to take a shuttle. We also did the adults-only spa, the indoor pool and the heated outdoor family pool. All enjoyable ways to spend a cold winters day. Glad the Homestead keeps investing in these spaces. 6. The decor of the rooms is colorful and charming. Glad the hotel resists the temptation to go beige and gray and modern. 7. The ski hill is still a lovely easy place for kids to learn to ski. Glad they are keeping this up. Cozy little lodge too. 8. It remains a really wonderful place to bring kids. We felt so comfortable with the babies and toddlers in our group. At the same time, the workers in the lobby did a good job of telling the more rambunctious kids to settle down so the adults could enjoy. Now for some areas I wish they would improve: 1. The lobby bar needs better quality wine. The sparkling wine they had by the glass was flat and cheap tasting. The red was also too close to cheap grocery store variety. I would have drank there more if the wine was better. 2. The arcade needs maintenance and a full time staff person behind the bar. Could be such an enjoyable space with more functional machines, better cleaning, more inviting lighting and decor, and a staff member to keep it all running smoothly. They can't close it, because it's really needed as an indoor amusement for kids. The Homestead has sadly closed its bowling alley. It now has a small duck pins area that was always malfunctioning as kids used it incorrectly. 3. Drink service at all the restaurants was painfully slow. Nice folks and they were trying, just seemed understaffed and inexperienced. 4. Would like to see one more pool table or perhaps a ping pong table. More indoor amusements could be nice, especially ones that don't need to be plugged in.

Let me start off by saying that the Homestead Resort in Hot Springs VA is absolutely beautiful and extremely well maintained. Our stay was wonderful! I would personally like to give gratitude to the staff. First, Christa that works in the Presidential Lounge in the Great Hall was incredibly knowledgeable, not just with her bartending skills, but with the resort as a whole. By our second day, she felt like a friend! Say hello to your fur babies from us Christa! And you should get that puppy!❤️. Second, Hailey from the Taproom in the Jefferson. Hailey was so friendly and easy to talk to. Also she is very knowledgeable and hardworking. She made us fantastic cocktails and advised us on all the delicious menu options. Third, the Serenity Spa staff. Amy has such a great and warm personality and is very funny! Can't wait to have some laughs with her again! Fourth, Chip at the Jefferson. What can I say...absolutely incredible waiter. We haven't enjoyed a meal like that in a while and it was all thanks to him for being so accommodating and kind ( since we did order just about everything on the menu!) Thank you Chip! And lastly, your Assistant Restaurant Manager, Matthew Robertson. Man does this guy know his stuff! He should get a promotion! Also, thanks to all the wonderful staff at the Omni Homestead. We can't wait to see you all again soon! Braedon Ballard and Josh Gray