Ameristay Hotel Inn & Suites Waverly

Staff was very accommodating. I needed a handicap room and they got me one.

Clean comfortable rooms

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First of all if I could give zero stars I would. We arrived at 4pm and paid for the room. When we went up the stairs to our second floor room, because the elevator was broke, we entered into our cigarette filled room.we called downstairs to be moved to a non smoking room but was told all rooms are non smoking. We immediately went downstairs and told them we couldn’t stay with the smoke. The manager now said we already checked in and she was going to charge us anyway even though we were there 2 minutes. She was VERY rude the whole time and wouldn’t even give me a receipt, said I’d get one tomorrow after I got charged. If you want attitude, smoke filled rooms, and a hotel on the Waverly bed bug report this apparently is your place.

Bad time for a back injury. Checked in and the elevator was out of service. Had to carry up three floors...Asked front desk girl to assist. I couldnt hardly lift bags let alone carry to third floor via stairs. Was told that I could not have the first floor room because I booked through expedia...Asked for additional pillows and they never came before falling asleep. Had to ask again the next day.

The carpets are grimy, the rooms are not properly cleaned and the breakfast was a joke. The pool is dirty and the hallways smell like pot, when I complained the staff said they couldn't do anything about that or the loud noise. And keep an eye on your bank statement, I stayed in June and just now am receiving the deposit back on my card. Next time I am in the area on business, I will more likely stay in a reputable place in Chillicothe. It seems as though that town is bigger and may have better rooms, better service and better breakfasts.

furnishings, bath fixtures, even towels had holes and tears,,entire room needs updated or should be rented at steep discount

Soda machines all broken yet one on first floor took money just gave nothing in return. Horrible breakfast. Bed was 100 years old with a sag in center...went to bed fine woke up an couldnt move from pain in lower back. Toliet ran all night between it an back not much rest got! We paid $154/for room ( suite thinking it would be nicer!

The staff was rude me and my kids got ate up in our rooms and didnt get any room service in order for them to take the trash i had to put it all on the outside of the room i ran a hotel before and this is not how we treat the customers

Employees were very friendly