Best Western Inn Florence

Clean, comfortable and great location between Ark Encounter and Creation Museum.

Breakfast was ok…eggs a little cold, Jean was a great help…she is a great worker!

Location was good, the room was clean and comfortable. Beds were comfy, plenty of towels and an exceptionally large tv on the wall. We were gone most of the day, rested well.

Breakfast was good enough to classify as “something to eat.” It was pretty average. Horrible coffee though…. I put mine on bold and it looked like tea. I didn’t drink it. I went for the milk instead. Scrambled eggs were wet, yogurt was good when the machine worked. One morning there were no forks. If you’re looking for a really good breakfast, this isn’t it but if you just need a little something to get the day going, you’ll be ok. There was a waffle maker, cereal, toaster and muffins too.

Beds, Pillows & Covers were so comfortable Front desk staff were awesome Hotel was clean and convenient

The breakfast set up. Utensils were hard to find, yogurt machine was empty, trash was overflowing the trash can, the set up was awkward, you had to really look close to find items, set up leaves a lot to be desired , hash round potatoes were cold

The staff was nice and helpful. I had my 14 yo G-Son and when miss like the food, it's great. All was really nice.

The room was very clean and the bed was comfortable. The shower was FANTASTIC!

I was not thrilled with the location of the hotel. The water in the sink never got hot. The breakfast was not bad but there should have been fresh fruit on offer.

The shower was great. Fridge worked well. I asked to be on the first floor due to pushing family member in a wheel chair and the gal made that happen

The TV was difficult to navigate and there wasn't anything with directions or how to. The beds were not comfortable as the mattress was lumpy. Getting to the hotel was difficult and the parking lot was very tight for parking close to buillding.