Best Western Inn Florence

The staff were pleasant & helpful.

Currently, finishing renovations on the first floor. However, we loved the renovations that were done on second floor where we stayed.

Everyone and very affordable I loved the room 💕💕💕

Very clean room

At 10:00 at night it took 90 minutes to get checked into our room

The building was undergoing updating construction but still usable. The upper floors were already finished and that is where everyone was booked into. The upgrade is beautiful.

Nothing

Very clean and large room. Good location. Easy check in

A noisy fan in bathroom, but understandable because of new construction happening

Shower was warm, bed was decent.

Breakfast eggs were powdered eggs and had a grainy nasty texture. Manager waited on us. Not friendly at all. She changed us our two nights x 3 . Took days for all the extra changes to fall off. You'd think out of all people the Manager would've screwed up so bad. We won't stay there again. Also construction going on the whole first floor. Manager said would be done at 5 pm. Very round and dusty. We walked in at 9pm, construction was still going strong. So that was a lie. Don't was your time at this place.