Best Western Inn Florence

Cleanliness

Pillows were terrible

Clean, friendly staff

Breakfast was good and we liked the location a little hard to find though

Smell of smoke we didn’t smell it but others shared with us at Breakfast they did.Not good!

Good location, decent hot breakfast.

Room could have been a little cleaner.

Ms. Jean makes a really good breakfast. Thank ylu.

I chose this hotel because it had a pool, and served breakfast. The beds were uncomfortable, the bathroom is in need of repair(shower doesnt turn off rm 217). We asked about the pool daily for 3 days-"closed". I had to take my family to the Florence Aquatic Center($12) to swim. Then as we came back to the hotel through the lobby entrance the male desk clerk(about 6:15p 5-29-25) stopped us and accused us of swimming in the hotel pool!! I quickly let him know that because the hotel pool had been closed for all three days of our stay that we had to pay ($12) to use the city pool(Florence Aquatic Center). That accusation was the last straw. I can't wait to get on my TripAdviser account and state only the facts about our stay at this Best Western. Don Steele

Breakfast was good. Location was good

Being woken up by construction noise

Breakfast was good. Good parking

Button to lower temperature on HVAC was defective; a floor tile was broken; toilet seat was very loose

Great location right off I-75, clean comfortable room, good breakfast and very good value for the money.

Would like fruit for breakfast.

Easy check in, pleasant staff

Breakfast needs improvement.