Best Western Inn

THE ROOM AND THE HELP/ SERVICE

I ASKED THE RND HOURS OF POOL AND GOT WRONG INFORMATION

Rooms were the cleanest rooms I have seen in a long time in any size hotel. Pool was nice, guests picking up their trash would have made it nicer, or having someone check the pool during the day to keep it clean. We were rudely woken up time to time again late into the night (past 1 AM) to loud people down in the pool area. Why were there people that late in the pool and why was no one telling them that it was closed? Windows in the room were not sound proof and we heard all sound in this room making it an almost awful nights sleep. We left early in the morning without checking out first, thinking we would come back for a minute and heat up our food before checking out, the cleaning lady was already cleaning our room and the door was wide open. What if our stuff had still been in there? Clear communication seems to be the issue with both circumstances.

The customer service was very weak. Would never stay here again.

Room was clean, front desk person very friendly, helpful and accommodating as I had not made a reservation in advance, internet worked fine and breakfast had good optionnss inculding fresh fruit.

It was great for a 2 night stay. Loved their hot breakfast and they had many options. The place was kept very clean and rooms were also neat and clean. Comfy pillows and bed.

Very nice service. loved to stay 10 days.

Clean and very good managed.

The location is very convenient. The housekeeping and service was consistently good and prompt. Very nice view from the big rooms and a pool too with hill view. Microwave and fridge are useful especially if you had a long stay of over a week. Courteous staff always had a smile and up for suggestions or a chat.

The breakfast could have some vegan protein options like baked beans or mushrooms. And a kettle in the room would be handy.

Great environment, great service