Americas Best Value Inn and Suites St. Cloud

The place looks run down, the interior and exterior are unclean and the amount of vagrants roaming the streets outside and in the parking lot made me feel unsafe and uncomfortable so I booked elsewhere

Earlier this month, I received a 24 hours to vacate notice unexpectedly. This caused me great anxiety and little time to move all my belongings. No where for my dog or me to go. Initially I had stayed at a different hotel in town before arriving here. I didn't think the previous hotel was terrible but holy cow am I happy I gave this place a shot. America's Best Value is by far superior. Great price! The room size is livable. I've been here for a couple weeks now Both the rooms and the common areas are clean. Hot water for days! Then there's the staff. Every staff member I've talked to has been remarkably kind, personable, and helpful. As a single female traveling alone as I try to get out from under an eviction- I could not be more appreciative of the relief I have had to feel safe here. I accredit that to the staff members themselves, and for the effort they put into making sure you have a great stay here.

made same day reservation and was not notified the central air conditioning was not working, front desk clerk would not issue a refund.

Nothing

The staff was really rude especially the lady at the front desk as soon as we walked in to turn in our keys she yelled at us and would not stop yelling at us when we politely asked what an extra room charge was for.

It was awful. 88 degrees at night and no A/C in the rooms. Room was unbearably hot! Ice machine broken. Large group of people sitting in the parking lot between 2 mini vans with the doors open partying at midnight. Felt very unsafe.

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All the towels were wet. Floor by window wet. No air-conditioning. Floor wasent vacuum.

Great value

Great staff! Very helpful. Better quality for less comparatively to other lodging in area