Ramada by Wyndham Savannah Gateway

The location

It was run down and dirty nothing like the picture

Water pressure was low for the toilet. Water pressure was very high on the sink. The USB outlets were not working on both lamps. Handle on the toilet was loose. It took too long to fill up with water to flush. Fill the toilet with sink water. No hot water in bathtub, only warm. Ceiling was peeling in bathroom and room. Bathroom smelled like pee when we came in. There was a dip on the left side of the mattress. The shower curtain smelled of mildew.

It's near interstate

The room needs to be updated. No ice bucket several fire hazards. Lamp was rusted. No light bulbs worked

The front desk clerk was rude, arrogant and unprofessional. I did not stay there, I canceled the reservation and went some place els.

Just not a good hotel. Everything is broken and they double charged my for my stay and have yet to refund it

Upon arrival, I was placed on the backside in the semi dark, with my kids (16,13,4,1) kids. Now, the room was FILTHY and it STANK!! Smelled of mold, mildew, cigarettes (in a non-smoking facility). The carpet had spots from the 1900s. There were roaches (dead and alive). The toilet ran all night. The sheets were clean, but had black and brown spots (we had to sleep on our own blankets). I had to buy cleaning products, candles, and roach spray to clean. It was late when we got back to the room, and I had already paid. There were no refunds, so we stayed. I also had a deposit and only got half of it back bc “we messed up the sheets”. I made a video, but it was an hour away in my son’s phone, and he was still sleeping during my checkout, so I couldn’t show the room. At checkout, I was asked why I didn’t complain, I didn’t get back to the hotel until around midnight after checking in at 3:30pm. And when I went online, it said no refunds. I didn’t want another room, I wanted my money back. I do NOT recommend this hotel to anyone. If you’re planning a visit and need hotel accommodation, look ANYWHERE except Ramada Inn.

Very bad condition and no breakfast was served as it was offered on the reservation