Ramada by Wyndham Savannah Gateway

Very clean. Safe location. Pool was nice and clean. Rooms were comfy. Staff was friendly.

AC wasn’t very good.

Upon check in, took about 20 minutes to be checked in and was made aware that the breakfast kitchen was under construction, and thus there would only be a pre packaged grab and go breakfast, with no hot offerings like currently advertised on the website. Room was very unclean with dirt on the floors and around all of electrical sockets. Further two of the lights did not work and bathroom has black mold on the ceiling. When we requested to change rooms in the morning to a king size room, as the double bed was very uncomfortable and room was unclean, I was met with yelling and hostile questioning about why I had not come and asked to switch sooner. It was very late when we checked in and august explained this. The general manager instructed me to get my stuff out of the room and then she would re-ass to “see what she could do”. We went back to the room and were met outside by an employee with our new room information. Not what was communicated to us and was a very confusing and unpleasant experience. The room we were moved to was like the photos online and much nicer. Pillows were very flat and only a thin sheet on the bed, loud AC and dirty shower curtain. Very nice pool and great area with parking right outside our room. Very large bathroom sink and good storage.

Very clean. Felt very safe. Location is about 15 minutes away from historic Savannah. Pool was clean. Staff was very nice and friendly.

The AC wasn’t the best.

Location

No toilet paper even desk guy has rold us no to get more and wait for houskeeping as we never had any housekeeping for 2 days and no housekeepers were there when we were and i got banned to go back asking for toilet paper for my 14 year old to poo the mold holes falling off baseboard and dirty room is also no good.

Phone, tv and ice maker did not work. It took over one hour for maintenance to get here.

rarely leave negative reviews, but this hotel was truly one of the worst experiences I’ve ever had. From the moment we checked in, it was clear this place is completely run down and neglected. The lobby looked tired, but nothing prepared us for the condition of the room. The carpet was stained and filthy, the bedding looked used and smelled musty, and there was dust and grime on every surface. The bathroom was worse—mold in the shower, a stained toilet seat, and what looked like hair from previous guests still in the sink and toilet. Housekeeping clearly hasn’t been thorough in a very long time. There was even broken finger nails under the mattress. Our daughter’s feet were completely black from the CARPET!! We had to continuously clean them and her socks and everything were stained. The entire building felt outdated, unkempt, and frankly unsafe. We couldn’t get out of there fast enough and would never recommend this place to anyone. Spend your money elsewhere—this hotel needs a complete overhaul, both in cleanliness and management.

The staff and pool area.

Roaches, dirty bathroom, lights wouldn't cut off.

It allowed pets

It was dirty, the ac was not working properly , there were cockroaches in the bathroom. The shower curtain was not cleaned it looked like there was dry poop on there from a previous guest. Very poor upkeep.

I’m very disappointed in this location. I wish I wish I read the reviews before selecting this hotel. This is the dirtiest hotel I have ever stayed in. We were only left half a roll of toilet paper. The carpet is dirty and stained. The phone in the room does not work so I had to walk back to the main office to request more toilet paper. I will add more in the morning. The pictures were extremely old on the advertisement, this place is a total dump and I’m upset my children are stuck sleeping in this nasty room.