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7.8 / 10 Guest Rating

Hotel Scala Frankfurt City

Schaefergasse 31, Frankfurt, HE, 60313, Frankfurt, DE

Hotel Scala Frankfurt City - main view

About the Property

Experience the perfect blend of comfort and convenience at Hotel Scala Frankfurt City, ideal for both leisure and business travelers.

Convenient Amenities
Stay connected with complimentary wireless internet access throughout the hotel and enjoy the luxury of concierge services at your fingertips. Need a quick refresh? Our on-site hair salon is ready to cater to your styling needs.

Comfortable Accommodations
Retreat to one of our 45 individually furnished guestrooms, equipped with minibars and flat-screen televisions. Our rooms feature modern bathrooms with showers and hair dryers, ensuring a rejuvenating stay.

Delicious Breakfast Options
Start your day with a delightful buffet breakfast available daily from 6:30 AM to 10:00 AM. Fuel your adventures in Frankfurt with a hearty meal to set the tone for your exploring.

Book your stay at Hotel Scala Frankfurt City and discover the charm of Frankfurt today!

Facilities & Amenities

Free WiFi
24-hour front desk
Luggage storage
Concierge service
Wheelchair accessible
ATM/banking
Breakfast available (surcharge)
Safe-deposit box at front desk
Multilingual staff
Free newspapers in lobby

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

Children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. Cashless payment methods are available for all transactions.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

7.8
Very Good128 verified reviews
AI Summary

Guests highly rate the great location and frequently praise the clean rooms.

Categories

Cleanliness8.7
Service6.1
Location9.2
Room Quality7.1
Amenities8.7
Value for Money6.6
Food and Beverage7.7
Overall Experience8.4

Select topics to read reviews

S
SylviaTorontoTORONTO, ONTARIO
Verified booking
Solo travel
Standard Room
Stayed in Nov 23, 2025

"Location, location, location"

10.0

I booked this hotel based on its location in Frankfurt. The location is fantastic and the price is right. It is simple, nothing fancy, but you have everything you need. The room was spacious, the bathroom tiny but functional. The front desk staff was friendly and spoke both, German and English. I got to check in early and left my suitcase for a few hours after check out. Breakfast is available but I didn't have any. Oh and the bed was so comfortable, I had a great sleep.

Helpful?
F
fulviom805
Verified booking
Friends getaway
Standard Room
Stayed in Nov 18, 2025

"Ethics and correct behavior towards the customer are at the top of my list."

2.0

My daughter stayed with a friend for one night. She forgot her AirPods at the hotel (verified with Apple's Find My feature). She immediately notified the front desk from the airport, asking to have them sent to her by mail for a fee, but since they did nothing, she sent multiple official emails requesting them, to which (I imagine deliberately) they never responded. It's sad to see how a hotel can lose quality over AirPods. I believe that the quality of a hotel is also based on the moral integrity of its employees towards the customer. With this experience, who's to say that next time they won't take something from the room? Total unreliability in terms of fairness. I would no longer feel safe. This hotel is to be avoided for this reason.

Helpful?
1
186hadas
Verified booking
Business
Standard Room
Stayed in Oct 28, 2025

"Differently a no go location"

2.0

Low quality employees, some of them are rude to the clients, The "boss" from reception scalded me on checkout and he told me to wait 30 min for a invoice. Some of the personnel form reception doesn't speak English. Rooms are small, loud and extra charged for the offered services. The city tax is 4 eur/day, I was invoiced by mistake with 10 eur/ day and they refused to return the money saying that I had a good price anyways. The prices @ events time go extra high without any logical explanation taking into consideration the level of the hotel. The heat is stoped over night. Differently I will not visit the hotel again.

Helpful?
F
Farin
Verified booking
family
Standard Room
Stayed in Sep 30, 2025

"Exceptional"

10.0

Its great feelings, clean and feel safe.

Helpful?
J
Jason
Verified booking
partner
Standard Room
Stayed in Sep 29, 2025

"Excellent"

8.0

The hotel is a little older, but the room was clean. The staff was very pleasant and helpful. In the evening there was a lot of people partying in the streets around the hotel during our stay (Friday and Saturday).

Helpful?
S
Samantha
Verified booking
Standard Room
Stayed in Sep 22, 2025

"Exceptional"

10.0

Clean and simple, comfortable bed and a good sized room. The hotel is very centrally located for shopping, transit, and sightseeing. Very walkable. Easy to get to from the airport with two S-bahn options directly from the airport that take you only a 3 minute walk from the hotel. Safe and secure with 24 hour desk and lift. Although the street is quite busy the room was very soundproof once the windows were closed. I was only there for a short stay but would definitely stay again.

Helpful?
A
alland
Verified booking
Standard Room
Stayed in Sep 2, 2025

"Good"

6.0

It's in a great location, plenty of food around the area just looked a little dull

Helpful?
A
Akram
Verified booking
family
Standard Room
Stayed in Jun 26, 2025

"Exceptional"

10.0

Great

Helpful?
B
Barbara
Verified booking
Standard Room
Stayed in Jun 4, 2025

"Excellent"

8.0

Good

Helpful?
N
Natalie
Verified booking
partner
Standard Room
Stayed in Apr 27, 2025

"Exceptional"

10.0

Nice and clean place, 24/7 front desk, comfortable rooms, good location

Helpful?