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8.2 / 10 Guest Rating

Hotel Khiva Palace

Amir Temur, Khiva, Xorazm Region, 220900, Khiva, UZ

Hotel Khiva Palace - main view

About the Property

Luxurious Spa Services: Indulge in massages and facials at the full-service spa for ultimate relaxation. Make use of the steam room and seasonal outdoor pool to unwind.

Gourmet Dining and Beverage Options: Savor delectable meals at the on-site restaurant or opt for 24-hour room service. Enjoy a drink at the bar/lounge or poolside bar for a perfect evening.

Convenient Amenities and Services: Benefit from complimentary Wi-Fi, concierge assistance, and a hair salon on the premises. Additionally, take advantage of the airport shuttle, free parking, and daily buffet breakfasts.

Escape to a haven of comfort and luxury at Hotel Khiva Palace, where every indulgence awaits. Book now for an unforgettable experience.

Facilities & Amenities

Full-service spa
Free WiFi
24-hour front desk
Terrace
Luggage storage
Concierge service
Outdoor pool - seasonal
Steam room
Breakfast available (surcharge)
Safe-deposit box at front desk

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself. Please note that any payments to the hotel (whether cash or non-cash transactions) must be made in either USD or EUR, whichever is accepted by the property. The seasonal pool will be open from March to November. 24-hour pool accessChildren 7 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

8.2
Excellent5 verified reviews
AI Summary

Guests highly rate the good location (near central station, close to old city) and frequently praise the friendly and helpful staff.

Categories

Cleanliness6.0
Service9.6
Location9.0
Room Quality8.4
Amenities8.6
Value for Money5.8
Food and Beverage8.9
Overall Experience9.3

Select topics to read reviews

A
AlejandrogbGB
Verified booking
solo traveller
Standard Room
Stayed in Jun 10, 2023

"Passable"

5.0

Close to the old town. Just a walking distance. Cheapest hotel option. They arranged transport from and to the airport for 13 dollars.

My room was close to patio where people eat and talk until 12am during the weekend. Loud music which was impossible to sleep. I complained with receptionist and music stopped but it wasn't a great experience. Transport more than half an hour late which is a lot. No apologies for that as well.

Helpful?
T
ThomasatAT
Verified booking
solo traveller
Standard Room
Stayed in Jun 8, 2023

"Exceptional"

10.0

Not far from the train station, early Check-in was possible. The breakfast offered everything you could imagine

Helpful?
D
DurknlNL
Verified booking
solo traveller
Standard Room
Stayed in May 26, 2023

"Not staying again in this horror hotel."

3.0

Not far from the train station.

The room is very small, the beds are not comfortable. Also the bathroom is very old and toilet was broken. Service of the staff can be much better,most of them are very lazy.

Helpful?
M
MichaelgbGB
Verified booking
young couple
Standard Room
Stayed in May 11, 2023

"Very good"

8.0
Helpful?
L
LidiaitIT
Verified booking
young couple
Standard Room
Stayed in May 6, 2023

"Clean, nice, spacious room. Close to old town and train station . Staff super!"

9.0

Very nice, spacious and clean room. The hotel is close to the old town, just a 10 min walking in a pedestrian street. Also close to the train station (no need to take a train). The staff of the hotel was very kind always ready to help. The guy at the front desk of the reception (Ulug Beg) was very kind, thank you very much!!

Nothing was bad

Helpful?
N
NazilairIR
Verified booking
family with young children
Standard Room
Stayed in May 1, 2023

"Very good"

8.0
Helpful?
H
HenrikdkDK
Verified booking
family with young children
Standard Room
Stayed in Apr 24, 2023

"many mistakes, wrong rooms not my order."

3.0

coffe was ok

Helpful?
M
Mark
Verified booking
Standard Room
Stayed in Apr 17, 2023

"Excellent hotel "

10.0

Excellent hotel, short walk to Ichan Kala. Spacious rooms, excellent breakfast and friendly helpful staff.

Helpful?
D
DavidbeBE
Verified booking
family with young children
Standard Room
Stayed in Apr 12, 2023

"Exceptional"

10.0

Hospitality was great, very attentive to our needs. Hotel let us check in at 0700 after the overnight train from Tashkent and prepared a breakfast for us at our last minute request. Great location walking distance between station and the old town and next to a good restaurant.

Empty swimming pool meant a very long fall for our toddler who runs a lot without paying attention...... So constantly trying to stop.him running around whilst having breakfast outside.

Helpful?
M
MikhaildeDE
Verified booking
family with young children
Standard Room
Stayed in Apr 10, 2023

"Exceptional"

10.0

We liked everything about our stay at Khiva Palace, including the location, breakfast, and comfort of our room, but especially the hospitality of the staff. Mr. Ulugbek Salaev provided all the necessary information before our arrival in Khiva and supported us throughout our stay with sightseeing and dining recommendations, explanations, and an amazingly convenient airport pick-up service, both before and after our stay. We can highly recommend staying at Khiva Palace to anyone visiting Khiva.

Helpful?