Americas Best Value Inn Waukegan

I'm betting this has been recently bought, and the new owners are trying to fix it. There were some building materials in the lobby. That said there were many rooms with no numbers on the door, my key took about 10 trys before it would let me in, they had to bring in a lamp because one of the ones in the room didn't work, and we found someone else's leggings in our room as we were packing to leave. Not hidden, and didn't see them the day before. There was no microwave or desk in the room. Never saw a pool, but not saying it wasn't there. It was a bed for 2 days, but not much more. Good wifi though:)

Crappy hotel very dirty and not well maintained

Good

Blankets were ripped and had stains and burn marks. Smelled bad.

Nothing. The only thing that wasn't horrible was the location. It seems to be in the middle of everything for the most part. But that's it.

It will work for a night stay for graduation. Breakfast not great but you won’t be hungry.

Customer service the staff in general is amazing very very helpful very very friendly very accommodating! On another note ... a little updating would do that hotel wonders, ie newer towels Newark carpet newer paint ECT. But other than that it was a good stay for the money

The room was very dusty and not clean at all. The wall had some holes and some off paint spots too. The first night we didn’t have shampoo and conditioners. I thought this hotel doesn’t provide it but next day after I came back to the room and I saw they put them in the bathroom so that means they didn’t prepare the room for the guest. The site said continental breakfast but it was very poor contents. That made me feel no breakfast is better than that. The front was always empty and people weren’t there.

The rooms were good size. They had the heat going when we got in so it was warm when we walked in the room. It was snowing outside so was nice to come into warm room.