Best Western Valley Hotel

Location of the property is excellent. Staff friendly and efficient. Will return.

Location Decor

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Helpful and cheerful staff Nice setting Reasonable breakfast Quite clean

Room heating unavailable all afternoon/evening/night - unacceptable in March Wi-Fi useless Continuous noise from extractor ducts situated outside room window Decor is tired and dated

Ok

Decor update

Located in a pretty setting by the river, a short and pleasant walk from the centre of Ironbridge village. Excellent food: evening meals were delicious and the standard of a very good resturant; breakfasts were plentiful and very well cooked. Staff were helpful and friendly, rooms were very clean.

Small points but the room was on the cool side and the shower was weak.

I came literally at the last minute of allowed check-in window, but the receptionists did not mind to take me in even though it kinda messed up their procedure. During the breakfast, since I checked-in too late, I was not in the list, but kind people still let me have the breakfast and even filled the buffet earlier for my unexpected arrival. The room was perfect: the soap, the bedsheets, the tea - all that nice stuff that you normally see in high class hotels was there.

The cost =D This kind of hotels is definitely too prestigious for poor old me, but it's nice to try them once in a while. The teapot had a lot of limescale. I tried to remove it with cola and, come to think of it, forgot to pour it out... hopefully the limescale is gone now.

Stayed for a family event , the bedrooms are really clean ,but different in stlye ,stayed in 2 very different rooms one more clean cut and modern ,one of a age gone by but more homely feeling,amazing views overlooking the park . Would definitely recommend eating in the restaurant, uniquely different from average restaurants but not so different you don't know what your eating ,amazing value for money too. Need to compliment all the staff as they were all really professional but friendly, to name but a few ,Lee ,Gemma ,shaya,Julie,Anthony and sky ,tom and Roy too!!!

The food in the restaurant was amazing. The hotel was very clean.

The room we were given was on the main corridor. A wedding was taking place on both nights of our stay. The first night we were kept awake with the noise of the party until 2am when guests were outside our room talking and swearing. We spoke to reception who offered another room but it was upstairs and I have mobility issues. On the second night the food was served outside our door. So about 60 people were right outside our door making a ridiculous noise. We decided to leave. Reception changed our room so we stayed. But the whole experience was not good. I feel we should have been told that there was wedding events taking place before we stayed. Very disappointed.

Fantastic location, close to town and overlooking the beautiful parkland

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