Fairlawns Hotel and Spa

Booked this for my boyfriend’s birthday over the weekend. We used the thermal suite and the pool which we loved. Staff were super friendly in the health club reception. The lady at reception I think her name was Caitlin, was so lovely and helped with any questions we had and made us feel welcome.

Amazing staff and hotel.It's our 10 year anniversary so i booked the fairlawns ( which we have stayed many of times ) on this occasion a lovely lady called (Abby) who was amazing and seen that we have stayed here on many occasions and that it was our anniversary, she went out of her way to make us feel very welcome and upgraded us a better room. Thank you so much Daniel & charlotte x

So I arrived early this morning to make use of the bar/resturant area for myself and my work colleagues. 5 people for at least 8 hours. Coffees, breakfast and also lunch were all going to be ordered throughout the day. Asking to open a tab at 07:30 this morning and explaining that I'd be there all day with coffees, lunch and breakfast I was met with a very abrupt and rude comment that I was only allowed to stay for 2 hours and any time after that would be £25 per hour. Now I don't mind paying for meeting rooms etc, but a venue which we probably use once every two months of this nature and to be told that I'd have to pay to sit dowm is ridiculous.

We had our special day on the 21st February and what a day it was! It was absolutely beautiful and wish that I could relive the day again, it was honestly stunning. We were helped through the planning stages every step of the way by Josh who was fantastic! He was super knowledgeable, helpful and down to earth and helped us to tailor the day exactly how we wanted it and to our budget. Everything went smoothly on the day, Hayley and the team were amazing and great with communication I felt as ease knowing what to expect and could trust that they were coordinating things behind the scenes. The food was gorgeous and we were catered for as vegans very well, we also had guests that were gluten free and also fussier younger eaters that were looked after and happy with their food. Nothing was too much trouble and the service was fabulous. Our room for the night was lovely and every thing came together wonderfully. Thank you so much Fairlawns for making our special day so magical ❤️❤️

Stopped by for breakfast - decent free car park (but look out for some minor flooding at the back). Good location and easy to find. The service is first class and nothing too much trouble. Breakfast was good and included cold buffet items if required. Chilled out experience and a sit by the fire afterwards.

We arrived at the spa and had an amazing day. We checked in and our room was upgraded. It was a beautiful room with sitting area, a separate shower room and a bathroom. The key card to the room wasn't working and the lady on reception was amazing and sorted it for us within 15 minutes. We had a wonderful meal in the restaurant the staff and the food was exceptional. Later on the snow came down and the next morning at breakfast then staff had gone above and beyond by clearing the pathways and our car was even cleaned off. The staff had stayed overnight to ensure that guests were served breakfast the next day. The staff are an asset to the hotel. They were all bright and cheerful and went out of their way to make our stay wonderful. Thank you everyone

One of the best hotel and Spa stays ever, faultless from arrival to departure. Facilities, food and staff all brilliant. We will be back!

Been today Sunday 21st and had a truly great Christmas dinner, food great, service great, staff great, no problems s what so ever Actually as it should be Well done Fair lawns

Festive Afternoon Tea. Delicious: festive sandwiches, savories, scones and cakes, with choice of many varieties of tea or coffee's. I also had heavenly cocktail. The food was scrumpiuos and the staff highly attentive and friendly. The ambiance was festive and welcoming.

We stayed 1 night, including dinner, spa access and breakfast, for my husbands birthday. What a treat it was! The hotel & staff really go above and beyond. Complimentary room upgrade which was a really lovely touch. The staff made the whole experience wonderful - lovely receptionists, our room was spotless and treats were left for us (thank you Michelle!). Comfy large bed, lots of space and great water pressure in the shower. Very peaceful sleep. The spa was wonderful, clean and very relaxing. Great facilities. We dined in the restaurant - the food was exemplary and we went for the £30 random wine bottle - this was so much fun & it was delicious! We also cannot recommend the drunken devils on the menu enough - not sure who came up with those but YUM!. Breakfast was lovely too. Cannot fault it. Great value & would thoroughly recommend. Thank you so much!