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6.2 / 10 Guest Rating

Quality Inn Rochester West

1956 Lyell Ave, Rochester, New York, 14606, Rochester, US

Quality Inn Rochester West - main view

About the Property

Welcome to Quality Inn, your ideal retreat in the heart of Rochester!

Recreation & Relaxation: Unwind in our fitness center or take a leisurely stroll in our beautiful garden, surrounded by serene views that refresh your spirit.

Comfortable Accommodations: Choose from 86 air-conditioned rooms, each featuring flat-screen TVs and complimentary Wi-Fi. Enjoy cozy amenities like coffee/tea makers and private bathrooms stocked with toiletries, ensuring you feel right at home.

Convenient Amenities: Start your day with a complimentary full breakfast. Our 24-hour front desk services, business center, and free self-parking make your stay convenient and stress-free.

Don't miss out on the perfect getaway. Book your stay at Quality Inn today!

Facilities & Amenities

Free breakfast
Fitness facilities
No single-use plastic straws
Comprehensive recycling policy
No single-use plastic stirrers
No single-use plastic water bottles
No single-use plastic soda bottles
Sustainability/community reinvestment (10% revenue or more)
Free WiFi
24-hour front desk

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

Up to 2 children 14 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. Contactless check-out is available.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

6.2
Good128 verified reviews
AI Summary

Guests highly rate the friendly staff and frequently praise the good breakfast options.

Categories

Cleanliness4.8
Service6.8
Location6.8
Room Quality4.8
Amenities7.8
Value for Money4.8
Food and Beverage7.8
Overall Experience5.8

Select topics to read reviews

D
donaldzemblakuitIT
Verified booking
couple
Standard Room
Stayed in May 26, 2026

"Hotel senza troppe pretese che offre tutto il minimo indispensabile. Staff pro"

6.0

Posizione strategica per chi è di passaggio e deve pernottare per poi ripartire senza rimanere bloccato nel traffico. Buona soluzione rapporto qualità prezzo, con colazione inclusa.

L'ascensore purtroppo non funzionava quando siamo arrivati e il bagno non scaricava al meglio. La pulizia inoltre può essere migliorata.

Helpful?
S
ShakhnozausUS
Verified booking
solo_traveller
Standard Room
Stayed in May 12, 2026

"Good"

6.0
Helpful?
W
WaseusUS
Verified booking
solo_traveller
Standard Room
Stayed in Apr 26, 2026

"Good"

6.0

Relatively clean..a bit old in general but you get what u pay for..

Breakfast was lacking..waffles were good but bagels were mini sized. Seems not be in a very nice neighborhood..I would not walk around after dark.

Helpful?
S
SharleenusUS
Verified booking
family_with_children
Standard Room
Stayed in Apr 19, 2026

"Questionable & noisy other quests that made for an awful stay."

3.0

The location to where we needed to be was good

The room was fine, but door to room was like a prison cell door. It was horribly noisey from next door room & people in the lobby. It echoed all over! Called front desk a couple times & nothing was resolved. We were in town for a dance competition. Literally got back to the room at 11pm & left by 8 the next morning. Couldn't sleep until 3am due to noise level. Friends stayed in another room that had pot smokers next door along with a prostitute that visited the men in the room. Do not bring your children here! Awful level of people that stayed at this hotel!

Helpful?
J
JessicausUS
Verified booking
solo_traveller
Standard Room
Stayed in Apr 18, 2026

"Good"

4.0

Bed, small bathroom, loud neighbors

Helpful?
E
ElizabethusUS
Verified booking
couple
Standard Room
Stayed in Apr 13, 2026

"Horrible"

1.0

the outside of the building is very nice

The bed sheets were extremely dirty, there were multiple beer bottles left behind the bed, and the garbage was overflowing and disgusting. On top of that, the staff was unprofessional and unhelpful. Overall, it was a terrible experience

Helpful?
T
TreyvonusUS
Verified booking
couple
Standard Room
Stayed in Apr 10, 2026

"Clean"

10.0

Clean

Clean

Helpful?
A
AntoinecaCA
Verified booking
solo_traveller
Standard Room
Stayed in Apr 4, 2026

"Great choice in town"

8.0

Overall is great

Comfortable

Helpful?
W
WilliamusUS
Verified booking
couple
Standard Room
Stayed in Apr 2, 2026

"I stay here when visiting family and each stay has been pleasant"

7.0

Clean sheets, towels and room. Staff was friendly

Nothing bad to say

Helpful?
W
WilliamusUS
Verified booking
couple
Standard Room
Stayed in Apr 2, 2026

"Decent rooms, affordable and friendly staff"

7.0

Close proximity to expressway Friendly staff Affordable, room was clean each time I stayed

Nothing bad to say

Helpful?