Brook Mollington Banastre Hotel & Spa

Personal touches. Friendly staff. Good breakfast.

Using a conference room for our business meeting whist hosting other guests, the staff & service was professional, in-person & courteous throughout. The catering provided was first class, thanks to the management for checking in with us during the event, highly recommended venue for your next event.

The actual building and setting have so much potential to be stunningly beautiful however it is very dated and run down. The reception and restaurant staff were nice and polite, this was the morning we left.

Very dated, the stairs were covered with dog hair, which I have two dogs I didn’t take them with me on the trip but even so dog friendly premises should still be clean. The bedroom window didn’t open so if there was a fire outside my door there was no way of escape. On check in it was obvious there was tension between the staff, Clive and Geraldine, although polite to us they were rude and quite snappy with each other. Not a nice atmosphere as a customer! The pool had missing tiles from the steps which would have been quite easy to cut your feet on.

Absolutely loved this overnight spa break. A friend's 60th birthday, 4 ladies in 2 twin rooms. The treatments (mini facial and back massage) were second to none! The evening meal was very nice too. The hotel gifted our friend a small bottle of prosecco, a birthday card and a lovely note for her birthday. A lovely touch. A game of croquet on the lawn was a bonus, although we didn't know how to play! Only 'complaint' would be that the rooms were very hot, although we did visit in a heat wave. A request at reception produced a fan to cool the rooms. All in all we had a great stay and can't wait to do it again.

Breakfast was utter flop

We recently stayed at the Mollington Banastre Hotel & Spa, and it was a fantastic experience from start to finish. The location is ideal, especially if you're planning a trip to Chester Zoo, and the hotel’s grounds make it feel like a true escape. We booked a dog‑friendly room, and it exceeded expectations. Spacious, clean, and incredibly comfortable. The open grounds were perfect for taking the dog out, which made the stay even more relaxing. The heated pool, gym and spa facilities were a real highlight. Everything felt inviting, and perfect for unwinding. Food-wise, the hotel really shines. The fish and chips were excellent, and the afternoon tea was a real treat. I was also impressed by the range of gluten‑free options, which were clearly thought through. Service throughout was friendly, attentive, and genuinely welcoming. I’d highly recommend the Mollington Banastre Hotel & Spa for anyone looking for comfort, great food, and a dog‑friendly stay near Chester.

That it was accessible and close to Cheshire oaks and the staff were lovely.

It was dirty, the room was exceptionally hot even though we were provided with fans because our window was sealed shut with perspex we had no access to fresh air. The ‘SPA’ was far from relaxing, pool area was filthy with flies and hair everywhere in the changing rooms.

Location was perfect as we only traveled to Chester town centre and it wasn’t far at all.

This hotel managed to cater a very large group exceptionally well, even if booked very late.

We spent last night at this hotel. It was very good value for money and included a lovely breakfast. The spa and and pool were free to use and the staff were excellent, especially Lindsey on reception.