Best Western San Marcos

This hotel will add fake charges to your bill. Watch your credit card bill closely as they will steal your money!

2 story no elevator and dirty

It was right on the price and right on the location. Would definitely stay here again.

Room felt damp and smelled musky. Turns out the window unit is leaking and the floor was wet. Very noisy - no sound proofing - could even hear people walking around on the floor above

The hotel was a little older. It was clean, and the room was comfortable. The second floor smelled of Blue Cheese during our 3 day stay. I was disappointed to find no elevator upon arrival. This was not mentioned on the website when we booked.

This was a business trip. After 2 nights we found bed bugs. Checked out early for this reason. Manager/owner will not call me back. No refund has been given. Corporate was sympathetic but now no help. This hotel is in need of repairs. No elevator and my room had old carpet and stained shower floor. Not a nice place!

Very noisy. The guests could be heard in the hall talking, going in and out of rooms, slamming doors.

Terrible location as the interstate exit is right in front of the hotel and it is under construction. Take your life in your hands trying to turn into the parking lot or trying to get out. Horrible experience . . . . . people drive stupid fast . . . and just don't care. Stay on the back wall of the property . . no street noise. If you stay on the front or east side? You will hear the interstate I 35 your entire stay. A very busy road . . . the staff? Wonderful people. Ya just don't wanna go here or anywhere in San Marcos on the weekend. Maybe if you get away from the interstate. Lots and lots of road work and construction. It didn't help there was a tropical storm dropping buckets of water. The pool was out of commission my entire stay due to rain water.

This BW is off a very busy interstate and the exit ramp from the freeway is under construction . . . . high speed exits as you are trying to turn onto a one lane feeder road. Almost was hit . . . .be very careful. The property was clean and quiet Wed and Thur but all that changed on Friday. Sat morning breakfast? A zoo. Kids walking around touching everything, no food in the fridge . . ran out of everything. It was just nasty. So? Stay here on a weekday. The weekend? A hard pass. The employees were super nice. Be careful if you go next door to eat. Last Friday night? They charged me twice for the same meal. Just finally received a credit a week later. What a hassle. Pay cash as no one seems to know what they are doing. The food was great? The help? Not so much. And steer clear of Texas Roadhouse. A 30 minute wait and it was like eating in a bowling alley. Noisy, crowded . . . . stressed out after that experience.

This place is disgusting. Bathroom faucet brunette hair. Bathroom tub a dead fly. And my bed had blonde hair on it. There needs to be a place where I can insert pics!!